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June 2023 by Dyanna Graves
I have nothing but amazing things to say about this branch and my experience with them. They are always so quick to respond to any questions or concerns I have and they are always so helpful and kind. I will recommend banking with America First to everyone.
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February 2023 by Karl Jepson
They had hidden fees when I tried to transfer money for my HELOC loan. It cost 1.5% to get money out. This was never brought up during the loan process. Felt kind of misleading and dishonest. There might be other fees too when paying it back.
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January 2023 by Christina
I have NOT been impressed with the bank since I move out of state. I cannot wait to have my loans paid off so I can leave this bank.
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December 2022 by Wyatt Warren
Worst credit union I have ever dealt with. They are not willing to work with you at all. Will not recommend to anyone.
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September 2022 by Lee Johnson
I seldom post reviews, but I've been giving this location the benefit of the doubt ever since it opened. I love AFCU, but I would honestly drive to other locations as driving to Providence and back would actually save you time if you want to go through the drive through. The building is fancy though.
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August 2022 by Ashlee Hendricks
I am not one to usually post negative reviews. But America First has been extremely slow lately. I pull up to the drive thru, put my items in and it takes them 10+ minutes each time to get my stuff taken care of. It seems like they only have one person working on the drive thru when there are lines of cars. I am sure they are trying their best, but I think it is something that can be improved on :)
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June 2022 by Phil Rawlinson
For some reason this location is so slow!! Don’t go through the drive up, you’ll wait for 20 minutes to deposit anything.
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June 2022 by Jordan Duran
Every time I have been to this branch they are understaffed and waits are very long
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June 2022 by Rose
Customer service was very nice at this location.
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June 2022 by Griffin Hall
I’ve been banking with America First for 10+ years now and I’ve loved it. Recently, it’s felt like they’ve fallen into the trap of corporate America. Every branch I go into feels less and less like home. This branch at 1400 n has been slow numerous times, there is always a line and I never feel like any of the tellers or employees want to truly help me.
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May 2022 by brian m
Super, super slow. I was only the 2nd car that pulled up in the drive thru and waited probably 9 minutes before they got to me. Then it was another 3-4 minutes just to cash a check.Not a drive thru I will be returning to anytime soon.
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March 2022 by Nate Heiner
These guys are absolutely awesome due to the covid variant they're short on staffing therefore I don't recommend going in.
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March 2022 by Vanessa Troseth
I swear trying to make a payment online or even on the app never works....
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February 2022 by Joe Thornley
It seems as though they only have one person on staff. I waited 20 minutes for them to deposit a few checks and then they wouldn't take three checks that were from another bank, ridiculous.
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February 2022 by Shaun Phipps
Very attentive, welcoming,and professional. I was in and out in just a few minutes. The staff members were very efficient and personable
