“Absolutely excellent. We have loved our experience living here thus far! We've found the staff (Tyler, Brittany and John) to be friendly and extremely helpful! The apartments are not perfect, but the staff is great about helping resolve issues once they're made aware of them! Would absolutely recommend living here”
“I have to share my experience with The Factory. My daughter was looking for a place for fall semester and looked into The Factory. Tawnya was so kind and helpful. She applied and got approved. My only issue is that I wish their prices was more upfront. We didn't realize that the $590 was just the base rent and there would be more on top of that. Jessica in their customer service was amazing to do everything they could to help us out in our circumstance. She was so kind and understanding. I appreciate her so much. We unfortunately were unable to lease an apartment, but I had to leave a review for their kindness and amazing customer service. Thank you so much for listening and understanding.”
“I just wanted to take a moment to share how wonderful my experience has been working with Kayla and Julie. From the very beginning, they made the entire process feel smooth, clear, and stress free. Moving can be overwhelming, but their kindness, patience, and willingness to explain every step truly made a difference.
Both Kayla and Julie were always approachable, responsive, and genuinely caring. They took the time to answer all of my questions and made sure I felt comfortable and informed throughout the entire process. It is rare to come across people who not only do their job well, but do it with such warmth and professionalism.
I am incredibly grateful for their help and support during this transition. They made what could have been a stressful experience feel easy and even enjoyable. Thank you Kayla and Julie for going above and beyond. It truly does not go unnoticed.”