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December 2022 by Nolan Garrity
Brian and Suzanne are awesome! Brian super knowledgeable. The turnaround time is reasonable. He does what needs to be done and asks you before he does anything more.I have yet to have a bad experience here.I trust Brian with my personal vehicles and all of my fleet vehicles. Would recommend 10/10.
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November 2022 by Franco Miranda
Very good customer service, offer me other options for my benefit to save me time of going to the DMV.
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August 2022 by Joseph Record
I trust Brian and his crew with anything that has to do with my vehicle's ✌️???
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August 2022 by Collin Maki
If you’re looking for an honest mechanic in the area this is the place to go. He has taken care of me so many times and is amazing at what he does he is very upfront with me and has always taken care of everything and exceeded expectations
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June 2022 by Esther Calvert
I am very disappointed in the services I received at Brian's. Not only did they fail to resolve the problem, I was lied to and charged exorbitant rates for second class work. My vehicle had issues starting and Brian installed a refurbished starter and battery, which was most likely needed considering the starter was the original one installed in 1995. He charged $652.84 for this service. The check engine light came on a few days later so I returned to have diagnostics run. Three codes came up: Engine Coolant Temperature sensor, Vehicle Speed Sensor, and another one they said for which there was no further information. Brian reset the check engine light, Suzanne drove my car and told me it ran fine for them, but to bring it back if the light came on again which it did that same afternoon as I drove to work. When I went back, Brian changed the ECT sensor and Suzanne told me that no one makes vehicle speed sensors anymore for the year of my car, to essentially ignore the check engine light if it comes on again, and to think about getting another vehicle as mine is/has become "obsolete." She also told me that my vehicle wouldn't be damaged if I didn't change the speed sensor, that my odometer would be off but nothing too serious to worry about. The check engine light came on the next day. I was a bit skeptical of Suzanne's claim regarding the nonexistence of speed sensors for my car so I began to look up online to either confirm, or disprove this claim; I also wanted to determine if I ought to find another repair shop. Not only did I find vehicle speed sensors, I also found transmission speed sensors, ABS speed sensors, and several others made specifically for the year of my car, in stock at two auto parts stores in the valley. I asked four mechanics with whom I interact regularly at my place of work to gauge what price range they would think appropriate for what I paid for a refurbished starter, new battery, and ECT sensor replacement. Every one of them was shocked at how much I was charged for these services. So, I took my car to Brent Allen Automotive to address the check engine light issue and they discovered the engine coolant temperature sensor connection was faulty, something that ought to have been checked prior to installing a new sensor. Brent Allen repaired the connection and charged less than Brian. Ultimately, I paid almost $900.00 in less than a month to Brian and my car still had the same issues (if not worse). Unfortunately I have to return to Brian's for a recalibration every two months, but I will not return to get my car repaired ever. Even if my car was broken down in his parking lot I would have it towed to another shop.Services: General repairs & maintenance
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May 2022 by Brittney Gledhill
I had a great experience at Brian’s CarSmart. The team was incredibly friendly and helpful. I’ll be going there again.
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August 2021 by Jennifer Lane McFadden
What an honest and trustworthy group of people. We always are charged a fair price and they don't try to upsell on oil changes like many other oil change places. They do quick work and are fantastic to work with.Service: Oil change
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June 2021 by Shayla Shelton
Did a fast and great job. Very helpful.
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May 2021 by Stew M
Professional, nice and patient. We have an older car that just keeps popping up with new fun ways to challenge Brian. Thanks for the kindness and continued investigation.
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May 2021 by M Nelson
Such nice, honest people! They helped me try to figure out my car issues and went above and beyond! Would recommend!
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April 2021 by Dusty Wilkinson
The only guy in town I take my car to.?
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January 2021 by Christopher Field
Nice frendly service
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October 2020 by Shel Rey
Quick, friendly and reasonably priced service. I've taken my vehicles to other places around the valley before I tried Brian's and I'm saddened I didn't come here first. They answer all my d*** questions without making me feel too bad about not knowing much about cars. When I say quick, I mean an oil change in about 10 minutes! Very impressed.
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October 2020 by richard rose
Absolutely excellent service. I went for a pre purchase inspection. Brian was incredibly helpful and professional. I would highly recommend this mechanic!
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September 2020 by laura moore
Bad service very bad quality and ripped me off for $450.00 he will never touch another car of mine and recommend anyone never to use his services other tgem emissions test. Or anything that takes thought.
