Xfinity Store by Comcast

Internet Service Providers
Hours: The Xfinity Store in Logan provides services including mobile, internet, TV, and home security, and handles payments and equipment exchanges. Customer experiences are mixed. Many praise the excellent and friendly customer service at the local store, noting employees who are helpful, nice, and work quickly to resolve issues. They recommend visiting the store for help, as staff do their best and can step up to solve problems that other departments cannot. Service quality varies. The internet is generally great, though scheduled maintenance can be bothersome, and the mobile network offers good, decent cell service and reception. However, customers report significant issues with promotions and billing, noting that promotions end, are hardly ever honored, and bills should be tracked. Problems with device trade-in rebates and electronic errors are common, creating lengthy hassles. Equipment can be faulty, with advice to simply swap out modems regularly rather than troubleshoot. While plans are affordable and the store is helpful, the company's overall service is seen as up and down.

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1. Logan, Utah