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“Very helpful and friendly associates!! They helped me refinance my car with relative ease and I still go back for their hot chocolate Wednesdays just to say hello :)”
“I've had nothing but pleasant experiences every time I come into the bank. I set up a secured credit card to build my credit and it boosted my credit every month since. I also had Anna set up a rep payee account and it was a smooth and quick process. Thank you for making everything so easy.”
“I had a couple of things I needed to change. I sat with an agent for about 20 minutes and he took care of all of my needs and concerns. He listened and made sure we were both in the same page. Very helpful.”
“Young girl knew how to help me open a new CD. When she looked up my accounts, she could see that I was a member of the presidents club. I opened another CD for 60 months at almost 4.5 %. She clarified how the accounts for 60 and 48 months were doing. The 48 month is going to end at the end of April2024. If the CD are still high, I will renew the CD and let it stay the same..or go for a couple of years...depending on my health.The USU (Golden West) credit union is the best for it's members, and I consider their rates in comparison with the others and treat us in a more personal and pleasant way, than the Bank I've been with for more than 50 years.Thanks for being the best! She helped me by printing last years interest gain for my taxes. I've always been treated like a person, and a part of the company (family).”
“I am very impressed with the usucu youth banking program. I’m glad that my 13-year-old can open up an account with incentives to save and receive additional bonuses for completing a financial course.”
“Went in to get a new card printed and was helped by Blake. He was so easy to talk to and in the course of our conversation I stated one day I was going to come back to open a money market account. He started telling me all the reasons they are good and I had lots of questions and he answered them all with professionalism and not once did he make me feel bad about not knowing things. He got the account all set up and then helped me open a Christmas savings account as well. I thought these were things I needed an appointment for but he took care of everything and helped me understand it all. Very impressive customer service and knowledge. I told his boss he needs a raise and he really does.”
“Melissa was a wonderful asset while we were shopping for rates! She was informative and helped give us a clear picture of what rates and the process looked like. Highly recommend!”
“I am so happy that I was able to change my matured CD into another CD, over the phone, with the customer service support department. Louis was very friendly, knowledgeable, patient, and professional. I reside in the country, away from a branch, so this was very convenient for me!!!
Thank you!!”
“I have appreciated everything that GoldenwestCU and USUCU have done for me.I am especially appreciative of your system of qualified individuals along with your Tellars to resolve any issues I have.Jason at North Logan finally went the extra mile and I could not clear my mind until I exoresses a thank you to him and your good organization!THANK YOU & Bless you!”
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“April went above and beyond to help me bring my car loan back to elavate credit union it was a privilege to work with her she was very knowledgeable and went to Scott to make this happen for me thank you April for your professionalism and knowledge.”