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March 2024 by Kimberly Gerber
This is hands down the BEST place for just about anything to do with your car in cache valley! Their customer service is on point. They take total care of you, make sure you know about everything they are doing and give you good information on your car. I’ve never waited here super long either! I would trust these guys with anything! I love coming here and I highly recommend! Even if it’s more expensive it is 100% worth it. They have a customer for life!
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March 2024 by Jean Almonte
If I didn’t go my own oil change change, I’d go here every time! They are super fast, and always welcoming. I have done oil changes, emission testing and even registration renewal with them, and every time I get surprise how quick they get it done, while still providing quality service and with a smile. I highly recommended!
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February 2024 by Conner Wise
I’ve had great experiences here and at the north Grease Monkey. They don’t force you into services you don’t want and they get your car in a bay to be worked on very quickly. Their lobby is much nicer than any of the competitors that I have been to and has free drinks + popcorn while you wait. Went in for an emissions test and was gone within 15 minutes.
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January 2024 by Brooke Stonehouse
Don’t go here, I was charged over $100 for an oil change that was supposed to be around $60-$70. They didn’t put my air filter back in right so as of right now I’m having to pay for a very expensive fix on my car due to the air filter not being put in right, it was extremely lazy work. They will pull some sleazy stuff to charge you more. It’s only some of the staff I realized do this, I really like some of the staff there but if you need a reliable place I wouldn’t go here just to be safe.
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January 2024 by disgruntled millennial trucker
Took a lil while. But it was worth it.
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December 2023 by Dk Fanning
The help seemed very efficient. I do wish that everyone working there would wear a Grease Monkey uniform shirt. That way, you would know if they worked there. The place was very busy. I will return for other service on my vehicles.
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October 2023 by Kaitlyn McCormick
I originally went to the north Grease Monkey for an emissions test, but they sent me to their sister shop (this location) instead with a warning that they're always busy. They weren't wrong... but the wait wasn't long at all and all the workers were super friendly and patient!! I don't remember the name of the main worker at the front desk this morning, but their explanations were clear and they were super nice! :)
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October 2023 by Scott Crookston
Stopped in to get a replacement month sticker for license plate. Was told that would cost $25. I clarified that this is for the MONTH sticker not registration and again told $25. Replacement month stickers are FREE at any On the Spot Renewal station. If you are going to charge $25 for a FREE sticker, I have no confidence in having you do anything to my vehicles. I would definitely go somewhere else.
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October 2023 by Trace Dunn
On September 6, 2023, I right at 5:27 PM I went to this Grease Monkey located at 1175 S 100 W Logan UT 84321. I went it to get a simple Emissions test done on my vehicle so that I could renew my registration. After handing in my key and going inside to wait I was shortly met by an employee not even 10 minutes later. Whoever it was explained to me that they couldn't successfully run an emissions test because the connection from their machine to my vehicle wasn't working. He went on to explain that he did not know what the problem was, how to fix it, or where I could go to get it fixed. He then went on to charge me $45 for an emissions test that provided zero results pass or fail. explained that when I got whatever was wrong fixed, I could return and get a free emissions test performed. I left confused as to what to do now having absolutely no idea what to do. So, I called the car dealership that at the time I had only worked at for a week. I explained the situation and the service manager who I spoke with guaranteed me there was nothing wrong with my vehicle and to bring it in first thing in the morning, for at that point everyone had headed home. So, at 8 am the next morning I was sitting in the waiting room while my car was getting worked on and low and behold a little while later I was called up and told that my vehicle had zero problems and the emissions test was ran immediately with no problem and only charged me $12 and they were unsure as to why it didn't work at Grease Monkey, but that I should give them a call and they should hopefully have no problem giving me a refund on my $45 emissions test that resulted in nothing. So, I did exactly that, but at first when I called was informed the GM was not in and would call me later when he was in the store. I preceded to not get a call back till the next week. Finally, when I got a call back, I explained the situation sure that once he heard and understood what had mistakenly happened, he would undeniably refund me. He went on to promise me that they did nothing wrong and there was no possible way there could've been an issue on their end (user or equipment). He then went on to declare that he couldn't believe what that dealership did and that they shouldn't have run an emissions test on my car and that they had done me wrong and took advantage of me and couldn't believe they would charge me $12 for an emissions test and that they should've sent me back to Grease Monkey to get my test because I could've gotten it for free from them. He went on to say how sorry he was that I was treated that way by the dealership and that he would refund me the $12 they wrong fully charged me. I explained how I in no way felt that they had taken advantage of or wronged me in any way and that they actually helped me immensely and that I felt Grease Monkey was the one who was taking advantage of me and stealing my money without providing me the proper services I was paying for. After going back and forth he stated that he refused to give me back a $45 dollar discount but would only give me $12 because they did nothing wrong. I asked for the number of whomever was more superior to him so I could get this straightened out and he unwillingly just gave me the generic customer support number.This whole experience was BY FAR the worst I've ever had at Grease Monkey or any shop for that matter. The GM at this store was rude, unapologetic, uncooperative, and extremely unprofessional. I still to this day have not even received the $12 I was promised I would get. I know in the grand scheme of things $45 isn't a ton, but for a broke college student who lives from paycheck to paycheck $45 means a lot to me and to a company as large as Grease Monkey is unrecognizable to. I only went to Grease Monkey for this emissions test on the recommendation of my parents (who live south and have also been loyal customers for years) and when they heard of my experience were in shock. After this I will never be returning to Grease Monkey only to lose more money. a
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October 2023 by s k
I took my Subaru Outback here for an oil change. I watched the process. They were efficient and seemed thorough. I was happy with the service.
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September 2023 by HelpMeUnderstand
I wouldn’t bring your vehicle here. Especially if it’s a newer car. I am sure they are good at oil changes, but regarding all of the other services they offer, they lack experience and training.
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August 2023 by Landon Taylor
Very middle of the road. Not the best place, not the worst. It's pretty standard as far as oil changes go. They're friendly, but they've started the sleazy upselling tactics that got me to switch here in few first place (I noticed today they particularly targeted women and elderly customers). They left the controls in my car pretty greasy as well, but I guess I should have expected that given the name of the business.
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May 2023 by Megan Jones
Went in for an emissions test 45 minutes to close. In and out in 10 minutes. Friendly service, cold lemonade available. Grease Monkey has never led us wrong!! They have our loyalty.
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May 2023 by Amy Miller
The price of emission testing has jumped up a lot, i know sometimes that's because of the government. The people here are fast service and skipped me up in line because the other customer wasn't going to be returning for a while.
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February 2023 by Brittani Richards
They are charging $45 for an emissions test when Bear River health department says cache county should NOT EXCEED $20. Check the website it STILL SAYS $20. They claim that bear river took their hands out of it and it's a \"free market\". Also \"they haven't updated their website yet to match what we're telling people. Also, this is the cheapest place that offers emissions this price.\" I Called BS on that and called discount tire down the road and they charge $30 for emissions. THEN they want to charge you $29.99 to do on the spot renewal. What crooks! This business is trash.
