-
April 2024 by Howard Crittenden
I made a deposit into my account. The situation was handled most professionally.
-
March 2024 by May Semau
Good service
-
March 2024 by Riley Broadhead
I worked with Tanner here on refinancing my auto loan to a lower rate. He was knowledgeable and communicated really well. Any concerns I had he took serious and found answers to them. Stop in and ask for Tanner for sure!!
-
February 2024 by jereme jewkes
The service, support and integrity of this credit union is by far the best.
-
February 2024 by Bruce King
Attentiveness and caring
-
January 2024 by Wi1dSk7 production
No way to call the building and speak with a human, I shouldn't have to give the robot my account number just to ask a simple question.
-
December 2023 by Joseph Nebeker
Helpful, knowledgeable, and flexible. I've been with them over 3 years and have always been satisfied with their service.
-
December 2023 by Cam N530
Very helpful, cheerful staff always ready to assist with any needs or questions.
-
October 2023 by Cynthia “Cindy” Larsen
Brandon explained how CD’s are a good, safe place to put my money. He walked me through the whole process of putting my money in an interest-bearing account. I was very impressed with his knowledge. The professionalism of other employees at Mountain America Credit Union have impressed me frequently, too.
-
October 2023 by Alette Dunlap
Katrina and Tanner were so helpful! My card was compromised through fraud and they were both so understanding through the process and efficient at recovering my accounts. Best employee experience by far.
-
August 2023 by Ryan Johnson
I've entrusted my financial needs to MACU for a 26 years. It's a testimony to their consistent reliability and great service.As a credit union, you can expect low to zero fees. I don't pay any fees other than tame credit interest. Their straightforward and honest approach to banking is something I value immensely. You'll find no smoke and mirrors here, just clear and transparent banking - a real blessing in the financial world, especially for the lower-income.Their customer support is top-notch, effortlessly navigating any inquiry or issue I've had. Plus, it's always American. I have never called with a stressful issue and had to struggle with non-native English and a thick accent. Whether it's online or over the phone, the process is always smooth, efficient, and often ends up going even better than I'd hoped. Many times, I've called and had overdraft fees refunded. They've forgiven somewhere in the hundreds of dollars.If you're seeking a credit union that marries cost-efficiency with world-class customer service, this is it. Here's to many more years of a solid, reliable, and pleasantly uncomplicated banking relationship.
-
August 2023 by Zachary Allen
Been banking with MACU for several years and I am very happy with my choice! Their approval process is extremely quick, and their personnel are very nice. Unfortunately they are almost always busy when I need to go inside and end up waiting a long time. Other than that they are amazing, and work really fast.
-
August 2023 by Melanie Christensen
Mountain America is so lucky to Lillian on their team. She was so awesome to work with! Thanks, Lillian, for your kindness, knowledge, support, and smiles! You made the whole process go so smoothly. I'm so grateful for your sincere friendship!
-
March 2023 by Tom Van Drimmelen
A little slow. Everyone seemed to have to go to the Male teller. Problems with training other tellers to handle seemed simple problems. Your reviews says just that.Male teller.
-
March 2023 by robin cruz
Always hassle free banking. My first “live” bank in the US.
