Renegade Rentals LLC

Hours: Renegade Rentals LLC is a business that receives mixed feedback from its customers. Many find them easy to work with, offering the right machine for the job at a fair and good price. Customers report the help at the parts counter was outstanding and staff are super helpful and easy to understand, with one noting the store looks great after a remodel. Several would rent there again in a heartbeat, praising the service when equipment broke down, as the company provided another machine without blame. However, there are significant concerns about equipment safety and maintenance. One customer repeatedly reports that a specific hand truck is not safe, as it lowers past level, causing heavy items to slide, and has a dirty and worn strap that does not hold tight. Despite being informed twice of this unsafe condition, the equipment has not been fixed or replaced. Another customer noted an appliance dolly strap was too short for their fridge. While some acknowledge the renter's responsibility to inspect equipment, the unresolved safety issues have led at least one customer to seek a different company until repairs are made.

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1. Logan, Utah