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February 2024 by M. L.
Horrible Customer Service! Used Pickup Service due to disability, returned home to find items paid for but not included in picked up order. Tried to call Customer Service but phone rang for six minutes before being disconnected. Called back later trying to reach store manager and finally got to speak to someone claiming to be on the management team who said we had to return to town again to retrieve rest of order. I expressed disappointment in their overall attitude toward service. They could not deliver item and offered only to speak to their people about doing better. Didn't help our situation at all. This is not the type of service I expected to see here in Cache Valley. My future trips to town will include stops at Costco.
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February 2024 by Reagan Wilkinson
Great experience with Tomra while checking out! Otherwise, the store is clean and well organized/stocked. Their cafe is extremely popular for lunch and dinner. It’d be nice if they had more seating and cafe staff during those times.
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February 2024 by Abigail Woolley
Great deals, and the staff at the cafe are always super respectful and friendly Their pizza is so much better than costcos!
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February 2024 by Gabe Asay Martinis
Great place to shop and eat. Very nice staff especially at the food court!
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January 2024 by Diane Ryan
Love it
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January 2024 by Debbie Oliver
Always helpful employees
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January 2024 by Colby Forbes
This place has gone down hill, I got new tires here and they have a leak, when I call I get connected to an outside source and not the actual shop cause they say they are busy! Literally everytime I go here the employees are sitting out in the shop talking! Don’t blame them I’ve heard how the lazy managers run and treat employees! Fire all the managers at this location and start fresh
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January 2024 by Kyden Lee
Wouldn’t let me use my gift card for $45 even though they issued it almost a year late. Ben the manager didn’t help at all. Feel bad for the guy
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January 2024 by Leo Spencer
Always great prices and selections.
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January 2024 by Benjamin Coulam
Great place, good service, fantastic pharmacy. Could use bigger selection
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January 2024 by Gary Durfey
I like the prices and the scan and go is so convenient.
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December 2023 by James Gibson
This Sam’s Club is always clean and organized. Great place to shop!
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November 2023 by Brian Llewellyn
Famous Amos cookies, grandmas cookies, Angus burgers are all missing items that I used to keep at our little store. Too many items have dropped individual packaging, like burritos, which makes it difficult for individual sale. Not happy with the changes.
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November 2023 by A DB
Went in for a battery in my car and these MONKEYS let the air out of my TIRES!!!Are you kidding me! The front tires were at 45 psi the back tires were at 40 when I went in to Sam’s Club and when I left Sam’s Club they were all 32 psi!!I didn’t even go in for my tires.Leave my tire pressure alone SamsClub !
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November 2023 by Steve Mathis
It's your basic big box membership store. When pushing for membership their gasoline is cheap, but lately it's near average for the area. One of the things they have been known for in the past is their sample carts. However, they have only had two, or three operating at one time lately. Costco usually has more operating.