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October 2025 by K B
Ulysses Sandoval (Order 511550) at Smartaira was very helpful in setting up an appt after I called yesterday and forwarded a video of my cable box making noise - no fuss - no problem - Ulysses was GREAT! Thanks
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September 2025 by John Carlo Adamo
So far the customer service has been great and internet seems to be working great as well. Also the customer service representative Ulysses S. did an amazing job helping with the information I needed and Im more than satisfied with everything.
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September 2025 by Lesley Maness
Wonderful and excellent service ! Friendly, helpful and super efficient!
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September 2025 by Lacey Mathis
It took just a few minutes to get everything set up. Thanks!
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September 2025 by Amy Karsok
I called Smartaira with a few questions regarding my wireless internet and spoke with Danasia. It was a great call! Danasia got the answers and help I was looking for. She was very calm and assuring. She's an outstanding employee and an asset to your team!
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September 2025 by francesco berlinguer
I give for stars because the reps that helped me , Leandro , was great. Even called me back to confirm that the appointment date was okay for me . However, my connection was offline for couple days. Last year I had a similar issue . My connection was super super super slow for days at the point I couldn’t stream not even music ..honestly , the customer service reps are pretty good ! But in 2025 it’s not okey to be without a working internet connection for more than 72 hours ( weekdays)
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September 2025 by Ryan Heilman
Leandro Hernandez helped me on reference #510300. He was very patient, personable, and knowledgeable during my call. I wish all customer service calls went as well as this one did.
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September 2025 by Deven Flowers
We just moved into a new apartment and we were struggling connecting to the Wi-Fi. Ben was a huge help made the process fast, easy and simple.
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September 2025 by Darlene Nelsen
Jacob Anderson handle our problem fast and very professional and friendly. Thanks
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September 2025 by Daisy M
One of the worst WiFi service providers I’ve used. I pay for it through my apartment complex; I can’t get on a Google meet call and multitask on tabs while I work from home 😭😭
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September 2025 by Paul Bishop
Handling of my recent technical issue was superb; quick response and very pleasant/helpful/knowledgeable staff. The problem was resolved and importantly I got the impression that these people owned the problem and were driving it to it’s resolution. Nice.
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September 2025 by Rose Castaneda
Great customer service! Brian Pinales has great customer service. I called Smartaira about an issue I had with my remote. He walked me through the process of resetting my remote and was very patient with me. Now I can use my Direct-TV remote with ease. Thank you, Brian.
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September 2025 by Leah Ettinger
Leandro Hernandez Was so patient, kind and extremely helpful. He made the process easy and did a great job with communication. Thank you Leandro!
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September 2025 by Deshawne Jackson
508034 Danasia has a beautiful soul, I truly am grateful to have had the pleasure of having her assistance.
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September 2025 by Conrad Martinez
Had a wonderful time while hooked up with
Smartaira. Carlos Fernandez did a great 👍
Job of the paper work of the cancellation
Very professional.
