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February 2024 by Kirk Anderton
Logan U haul facility on 600 west. Truck was clean and ready. No problems.
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December 2023 by Corey Davis
They gave away the one way truck, that we had reserved online.The replacement truck they had us use, was only available by chance. Another customer had just brought it back, due to a mechanical issue. (driver side wheel unbalanced)NOTE- this was 2 minutes after opening 10:02AMThey told us that we would have to return the truck to the same pick up location, this added an additional 50+ miles to the bill that they would not wave.We asked them if the truck was safe to drive on the highway with the reported mechanical issue, the representative basically shrugged and asked do we WANT it or not..Save your self some headache and some $$$, use a different company. Or at minimum not this location.
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September 2023 by Timothy Willardson
Clean, convenient, minimal paperwork. An exemplary experience overall. No negatives.
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August 2023 by Kruze Kinder
The service here is exceptional! I had a huge problem with my rental reservation and they went far above what any Uhaul business would do. I haven’t rented a storage unit but if I ever need to it will be here.
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July 2023 by Ammon McCarthy
Great way to get a uhaul. Parking lot size is a little on the small size.
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July 2023 by colton mcfarland
Phone number doesn’t work, owner didn’t bother updating his number online.
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June 2023 by Drew Hyer
We've rented several times from them to get some things moved around. It's been a good experience.
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June 2023 by Google user
First of all, the 24/7 check in and out is horrendous. I know this must be a company wide issue, but it took us like 45 minutes to pick up because the links just kept taking us in circles. The video was not helpful at all because it looks very different from the actual experience. I also got several notifications saying that my reservation had automatically been switched to the 24/7 phone option, but I learned that I actually needed to switch it, even though the \"check out rental\" link said my reservation had already been switched....? That's part of what took so long. Then we returned the truck the same day (early, because we had a 24 hour rental), and the instructions were to just park and lock the truck, then turn the keys into the drop box. Well, we did that, but the next day it said we still had it rented out so we had to go through the return process again, but this time they had all the steps there. It was an absolute mess. I guess I shouldn't have moved on the weekend cuz they close Saturday at 3?? I do not recommend this location or their rental process.
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May 2023 by Brenna P
First of all, the 24/7 check in and out is horrendous. I know this must be a company wide issue, but it took us like 45 minutes to pick up because the links just kept taking us in circles. The video was not helpful at all because it looks very different from the actual experience. I also got several notifications saying that my reservation had automatically been switched to the 24/7 phone option, but I learned that I actually needed to switch it, even though the "check out rental" link said my reservation had already been switched....? That's part of what took so long. Then we returned the truck the same day (early, because we had a 24 hour rental), and the instructions were to just park and lock the truck, then turn the keys into the drop box. Well, we did that, but the next day it said we still had it rented out so we had to go through the return process again, but this time they had all the steps there. It was an absolute mess. I guess I shouldn't have moved on the weekend cuz they close Saturday at 3?? I do not recommend this location or their rental process.
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March 2023 by Brandon Austin
Absolutely horrible. Worst experience I've had as far as dealing with companies. Made a reservation, with confirmation and everything, showed up on time, and no trucks were made available. Took off work to move and asked for help and everyone was up early ready to help, but nothing. Customer service took 30 minutes to answer the phone and they kept telling us the place was closed, when it clearly wasn't. Couldn't get a hold of anyone else and this pretty much screwed over our day and move. Absolutely horrible.
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November 2022 by Rosario Gaytan
The best place for rentals moving !!! ?
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September 2022 by Dallin Mulliner
Wow. If I had the energy and my dispute wasn’t over $35 I’d sue these guys out of business. Sad to think people think this is how business should be done. They are liars!!!! Stay far away!!!!!
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August 2022 by Christopher Knapp
Nice. Needed a trailer and they had one. Boom. Easy peasy.
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May 2022 by JJ Castañeda Álvarez
Pretty easy checkout process overall with kind and helpful employees. Can't ask for much more- made our interstate move much easier.
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January 2022 by keith boyington
Great people to work with ☺️
