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October 2023 by Steven Smith
Honestly if I could give 0 I would.Here is what we get from this shop. I sent my pc in for some BSOD issues and then decided I'll upgrade a few things. They gave me a price I paid for the parts and updates in advance. I never get any update on what's going on and had to call a few times over 2 weeks. They said the parts will be here on Tuesday then it's they won't be in till the 14 of Nov. OK n problem I'll go buy them from a local bestbuy and bring it in. When I get there I call and ask if a specific part will work and thwy aid yesr ats fine take it in and they said it will take 10-15 min to do after 5 min they come out and say my case is to small and I need a bigger on. OK how much and we agree on a price.... All tho I called and asked if it woild work. We'll after about 2 hours they come back out and say we got you done but we put your AIO in upside down you can just go home and flip it. No I paid you guys to do it so please do it so I said OK took another 20 minutes.I have been gone since I got my pc back from them and just started looking at things in side the case and there is thermal paste all over the motherboard and ram and the new aio i had them put in. That's not even the best part I plug in my new graphics card power everything on reset all my settings and it starts to smoke. Yup one of the wires to the aio is now fried. Thank you guys for taking my money and giving me this amazing opportunity to work with some one else next time.Oh and by the way my SSD NO LONGER IS WORKING.
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August 2023 by Jackson Reese
Good prices and top notch service, my PC works amazing, strongly recommend.
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August 2023 by Lynsey Costley
I had a missing screw in one of my computers. The only way to get any of my own was to buy 1,000 of them. I stopped by this place and the guy replaced it for nothing. I will definitely use this place in the future. It shouldn't matter but he also has a great sense of humor. ?
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June 2023 by Lisa Park
Morgan is an amazing business owner! He and his team are capable and willing to help. I also appreciated his fairness and understanding of excellent customer support and relationships. We will return if the need arises.
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February 2023 by Xander Matheson
Great staff, fair and honest prices, and my laptop works perfectly again! It was a pretty substantial repair, too. They replaced the DC power jack on my computer's motherboard and that's no easy feat!
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February 2023 by Binh Oar
Tried 3 times to get my computer fixed. Everytime I went, no one was there. Even waited for 30 - 60 mins each time and still no one came to service computer. Even tried calling bit ended up waiting forever on the line. I rate the service terrible cause well... I never got any.
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February 2023 by Lindsay Nielsen
Great service. They knew what was wrong with my computer and gave me so much information with every question I asked.
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October 2022 by Marie Stirk
I needed help putting a new bigger SSD boot drive into my laptop (and it turns out, replacing a swelling battery. Yikes.) Patrick did a great job on both and also was great at explaining to me what was going on with my laptop and what was involved in the upgrade and battery fix, and even answered some questions I had about computer hardware in general and some recommendations on what kind of parts I wanted for my needs and how to get them. All in all, great experience, and I highly recommend them.
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October 2022 by Ty Miller
Patrick helped me figure out what was wrong with my laptop today. He got back to me quickly and took the time to explain to me what is wrong. I appreciate his help and recommend this place to others 100%
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May 2022 by Hamish Jackson
We had a great experience with Morgan at United Computer Service. We had some water damage to our laptop and Morgan was extremely communicative, honest and upfront with us throughout the whole diagnosis process, working to get us the most affordable outcome (he didn't even charge us for his time in determining the issue, which was very kind). We're grateful for his wonderful service and we'll definitely come back the next time we have computer issues. Thank you!
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May 2022 by Krystina Kiser
Morgan was awesome! Helped get my laptop working again so I can get back to work!! Definitely recommend.
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March 2022 by Jon Chutich
The owner was very helpful. He did a great job letting me know all the possible outcomes so I could make an informed decision. It was great that he was there on a Saturday!
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March 2022 by Wesley Newman
Great guys. Helpful. Very knowledgeable. Listened to my concerns and set me up right. I will be coming back
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November 2021 by Joshua Handschin
I took a laptop in that wasn't recognizing second hdd, I explained everything I did to troubleshoot it myself I gave up. The owner is the one who helped who said lets make sure the hdd is still functional which was unfortunately dead.I then asked if he has a spare so I could make sure that my laptop connection was still ok and he stepped out, grabbed a new drive, plugged it in and tested it for me which worked so I would know the only issue was the drive going bad.I then thanked him and asked how much it would cost. It didn't take very long but still took probably 12-15 and he said it would cost nothing, that diagnosis is usually free and the repair is when he charges (may be different based on the issue, but how it was in this instance.)I dealt with Morgan and was very happy with my experience here and would recommend.
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November 2021 by Roger Davies
I was working on my home network in a Saturday and no one in cache valley had what I needed, which was a lot of networking cable and someone to consult and troubleshoot. I called and after working through the phone tree, which was easy, I was speaking with Morgan. After a few questions he knew what I needed and went the extra mile to get me what I needed and taught me how to use the right tools, troubleshoot my little network and ultimately get my network up and running. Can’t thank him enough!
