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September 2023 by Alyssa Decker
The employees were very kind and friendly! They helped me and explained the situation very clearly and they were so kind and interested in me and my life! This was the best experience I’ve ever had at a bank!
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September 2023 by Connor Stockton
Worst customer service I've ever had. I've tried closing my accounts 3 times and each time someone says they have been closed, I get notified a month later about negative balances in the mail that the accounts AREN'T closed and now require me to pay balances to close them AGAIN. I've now been charged 3 times to close accounts that shouldn't have been accruing a balance in the first place if they had been closed right the FIRST time.
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December 2022 by Benji Nelson
Usbank as a whole is a wonderful place to bank, this location is friendly and helpful, anytime you have to call us bank customer service it is us based. Usbank is the best bank I've ever been with, they are friendly and personable. They care about your financial future, and will help you reach your goals.
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May 2021 by Mike
Don't know what's with this bank. They never get anything right. Most recent they were not supposed to charge maintenance fees anymore along with other things. Well last month was $6.95 in maintenance fee, this month was $14.95. They never fixed my withdrawal from another bank, the fees and a possible car loan etc. When I'm done paying for my vehicle I'll never give my business to this bank ever again. I rather pay a high car loan payment then pay less with this bank.
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October 2020 by Michael Ysais
Don't know what's with this bank. They never get anything right. Most recent they were not supposed to charge maintenance fees anymore along with other things. Well last month was $6.95 in maintenance fee, this month was $14.95. They never fixed my withdrawal from another bank, the fees and a possible car loan etc. When I'm done paying for my vehicle I'll never give my business to this bank ever again. I rather pay a high car loan payment then pay less with this bank.
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October 2020 by Mike Ysais
Don't know what's with this bank. They never get anything right. Most recent they were not supposed to charge maintenance fees anymore along with other things. Well last month was $6.95 in maintenance fee, this month was $14.95. They never fixed my withdrawal from another bank, the fees and a possible car loan etc. When I'm done paying for my vehicle I'll never give my business to this bank ever again. I rather pay a high car loan payment then pay less with this bank.
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October 2020 by Annaliese Terry
I had a fraud issue and they just tried to blame it on my dad and refused to get my money out of my account so I could leave
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September 2020 by Lisa Larkin
The tellers are always helpful and friendly.
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September 2020 by koofzy _
Every single person that works here is incompetent I’ve been here at least 6 or 7 times for the exact same reason and still nothing was done! If I could rate it with a zero star I would! Stay clear US bank is horrid
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June 2020 by LIL TOWEL
Absolutely the worst bank no one knew how to help or what they were doing
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September 2019 by Sierra Reeder
Maria is always so helpful and wonderful, and she always is so fun to talk to! Thank you for all your help!
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August 2019 by Sentimental Brain function
Horrible customer service I simply wanted to open account and explain I was in a hurry and I waited for an hour before deciding to leave.
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June 2019 by Robby Robertson
Natalie and María help me usually and they are both great beams of sunshine 🌞
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April 2019 by Nick Jugganaikloo
I have always been helped quickly by a friendly staff here. The staff at this branch seems great but I just haven't had a great time with U.S bank overall.
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May 2018 by Brian Gardner
GR8 location IN SMITH'S!
