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December 2023 by Brad Tolman
The girls who helped me were terrific and very patient
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November 2023 by josh kenworthy
Evan was great to work with for my auto loan. He was professional and did everything he could to make things go smoothly!
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November 2023 by Katelyn Hill
Rachel was very knowledgeable, personable, quick, and helpful. I appreciated her interest in me and my finances. I would definitely recommend Goldenwest!
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November 2023 by Jack Hampton
Great experience opening a checking account at USU credit union. Really treated with respect and kindness, just like family!
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October 2023 by Brenda Hansen
I had a couple of things I needed to change. I sat with an agent for about 20 minutes and he took care of all of my needs and concerns. He listened and made sure we were both in the same page. Very helpful.
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September 2023 by Danny Rowe
The guy that worked there was super helpful setting up and account for me. Would go back for sure.
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July 2023 by Erin Fuller
Tiffany Bruner was very efficient and knowledgeable in making the loan process painless. She was amazing to work with! Justin Bouck jumped in to help out as well. I will definitely work with them again!
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July 2023 by Kamren Derrickson
I've been with USUCU for almost 10 years now. They have been nothing but excellent the whole time.Last week my wife and I say down with Tiffany at the 1400n branch to do some restructuring of our accounts and credit cards. Tiffany was attentive, understanding, kind and accurate. There's nothing more you can ask for. That's about how all my experiences are with USUCU/gwcu.
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June 2023 by Andrew Moody
Tried to deposit my jar of coins and they told me I had to put them all in rolls. I asked them why and I was told it was to make it easier. I then asked how I would deposit if I didn't have the exact amount for the sleeve. Then I was told that I would still be able to deposit the left over. So, I asked why I couldn't deposit my coins without a sleeve. I was met with the same anwser. Now it will take me 2hrs to roll up all my coins. What bank doesn't have a way to deposit coins, a form of currency. I would not recommend this union.
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June 2023 by Mary Norton
Good advice on waiting a day for the CD rates to change. Really looking out for their customers.
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May 2023 by Ted Carr
Abby helped me, she answered all my questions and completed my requests quickly and professionally.
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May 2023 by Michael Boren
I really think this is my forever Bank... wellsfargo and us bank...Ain't got nothing on my Bank.... PA pow...!!! Hands down...the best I ever had....and safest...
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September 2022 by Crysta Lisonbee
Terrible terrible terrible!I’ve had 2 people that I have had unpleasant experiences with.One: a man who “helped” us order our checks was rather no help at all. I requested our new address to be put on there as well as my changed name, but what did he do? He put our old address on there and my name wasn’t changed! I had to go through the agonizing process through another branch to get it changed.Two: We tried doing a home loan which was going great until we were told we needed to put 3% down ourselves when we thought we were getting down payment assistance. Turns out she’s out us in a conventional loan when we thought we were getting an FHA loan to get down payment assistance. She then was processing it to see if she’d be able to to do the FHA loan for us and would contact us the next morning. The next day came and no call at all. I then decided it was time for a new lender because she never went over what loans we qualified for in the beginning and never explained the process. She just gave us stuff to sign and not really any contact at all. Our lender was always busy and was never able to contact us when we had so many questions. This is a lazy branch and I can’t wait to move and be away from the ones who gave us awful experiences. Don’t go to Elaine Bair for a loan. Go to a mortgage broker.
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September 2022 by Aidan Mellen
Dylan was very nice, patient and helpful! Couldn’t have asked for someone better!
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September 2022 by James F.
friendly, non-judgmental service. good rates. parking at this certain location is a bit limited but the facilities are otherwise nice and professional.
