Wi-Fiber is a local internet provider known for its excellent customer service and reliable installation process. Customers praise the team, especially technicians and staff like Wil M., Wil McGregor, and Chris, for going above and beyond. Wil M. and Weston are commended for their after-hours visits, ensuring everything was correctly installed and working properly. The company handles complex needs with professionalism, making a significant difference compared to larger ISPs. Kelly, a representative met at a trade show, is highlighted for her respectful, prompt, and thorough assistance, guiding customers through the process and ensuring satisfaction. The installation process is smooth and considerate; technicians like Chris take the time to be kind and patient, even in challenging conditions, such as stepping through mud or dealing with pets. Customers enjoy fast responses and personalized service, often receiving same-day or next-day installation. Wi-Fiber's service greatly improves internet quality, especially for households with multiple devices and gamers, resulting in reduced ping and better connectivity. Overall, Wi-Fiber is highly recommended for its friendly, attentive staff and dependable internet service that meets even complicated needs.
Will Mcgregor came and installed by new internet. He arrived in the timeframe indicated, he was very courteous and kind. He ran into a bunch of issues on the install and troubleshooted through them like a professional. Really looking forward to the new internet! Thank you will for your time. Bye bye Rise!!
April 2026
Chris and Weston just set up my house. They did an amazing job. It looks and works great!
March 2026
Will helped me out today getting my WiFi set up he did a great Job and made sure everything was done perfectly. Great work
