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April 2025 by TJ Dunker
We had electrical problems with our vehicle in boulder, ut. Brian Towing was dispatched through AAA. They were fantastic. Gary called us to figure out exactly where we were stuck and let us know it would take a few hours to get there (understandable since he was coming from Loa). He arrived on time, got us loaded up and we made the drive to a shop. He has incredible knowledge of the area and the roads. Gary made a several hour drive with weary travelers comfortable and pleasant. If you find yourself in need of a tow in this part of Utah this is the place to call.
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August 2024 by Honus
Good staff, they quickly and efficiently found what I needed. Thanks!
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June 2024 by Nicole Smith
The guys at Brian’s are fantastic! Our car broke down at Capitol Reef National Park on Memorial Day and my husband called AAA, who told us they were calling someone to come for us. AAA didn’t actually talk to someone, they just pressed a button sending a request that the tow company may or may not see, especially in an area with very spotty cell coverage. However, when we called Brian’s ourselves, we spoke to the owner, Gary, and he was able to check the requests and confirmed to us they did have a request from AAA. He got someone out to us as fast as he could. Our driver was courteous and professional. He took us all the way into Richfield, dropped our car off, and then took us to our hotel. Not that I recommend breaking down, but if you do, these guys will come to your rescue.
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June 2024 by Alex Smith
My car broke down in front of the Capitol Reef National Park visitor center. I had no cell service, but was able to call AAA on the visitor center Wi-Fi. The call with AAA was pretty ridiculous (they claimed three times to have assigned a driver, but never did), but when they told me they were reaching out Brian's Auto, things improved. I called Brian's directly and they agreed to come get me (AAA hadn't called them, but had simply sent them electric notice in website queue that doesn't notify anyone). They came out quickly and towed the car all the way to Richfield, UT. The driver was polite and professional and all in all it was as good of an experience as one can expect when a car breaks down in the middle of nowhere and needs a tow. :-)
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October 2022 by Hsin Chen
Connected with Brian Auto Towing through AAA roadside service for car lockout. We were inside Capital Reef National Park - Panorama Point Overlook and were lucky to have cell reception for the call. Arrived promptly on time, and got our door open in less than 10 min. Saved our life!Service: Car lockouts
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October 2022 by Joshua Canavan
These guys are legit good dudes. We got stuck in Fishlake and they made the haul to come winch us out (early into the morning). What’s more, they made sure we got out of the park and back to town safely.
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August 2022 by Adriana M.
These guys were great!! They towed my rv to an rv park so we could spend the night, and then came the next morning to replace the front tire that had blown out. Polite, totally reasonable pricing, GREAT customer service... if you need help in Loa, UT, these guys are fabulous!
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August 2022 by Cindy S.
We had a compromised tire on our 30' Airstream. Called and they got us right in. Westin was fabulous!!! Excellent customer service. Great gals at front desk. Highly recommend. Good people.
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July 2021 by K V.
I did not take my car here because they were too busy and 2 wks wait was too long since we were passing through but the owner was helpful and referred me to other local places as well as checked on the dealer part and called back to say what the estimated delivery time would be. Very professional and courteous and responsive on the phone.
