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March 2025 by Steven Tomer
The girl behind the desk was rather unhelpful, and the prices listed on the phones were incorrect - it felt like a bait-and-switch operation.
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March 2025 by Sean Anderson
I can't express how awesome the service was sherry an Demy were so nice an helpful they went above and beyond to make sure I got the help an phone I wanted my new go to cricket store
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December 2024 by Valery Abreu
Nataly's attention was exceptional, it will definitely be the store where I will always go for cricket!
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June 2023 by Terry Horton
I show up to pay my bill closed. When it saids open till 700. Horrible service
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June 2023 by Julia Gonzales
The store is never open and when I have been able to find it open the people are rude and don't want people in the store
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December 2022 by Debra Lee
I went into the store yesterday 12/15/2022 and received the greatest help. She was the greatest. I appreciated being treated so good. It's hard someone to treat you so very great. Thank you
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August 2022 by AnGy GIL
Worst costumer service ever
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March 2022 by Dan Jones
Stopped by again 2/28/22 10:03 am. Open sign on but nobody is there. Knocked on the door then called no one answers. Horrible service, again 3 rd time this has happened.
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October 2021 by LADAWN LONG
This was awesome! Thanks Leon
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August 2021 by skypatriarch Art Works
The lady who helped me tried her best, offering me 5-star service, thank you for having people like her.
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July 2021 by Nicole Pepper
Claudia was absolutely amazing at helping me find something so quick for my daughter. I had the best customer service with her than I have with anyone else there. Absolutely amazing!!!!
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June 2021 by Hugo Trevizo
Claudia the dm manager it's the Best nice job Claudia your the best
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June 2021 by Leon Anderson
The place is under new greater management and the place has changes alot it is a good place to visit for any phone needs and they have iphones
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June 2021 by Jacob Romero
Claudia the manager DM Is the best... I had the best help that I have ever have had thank you claudia
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April 2021 by Callie Buttars
I went to cricket and bought two new phones and two lines of service for the month of April on 3/22/2021. A week later 3/26/2021 one of the lines was suspended due to the phone being reported as lost/stolen. I went into the store to fix the situation and they said I wasn’t the first one that was having this issue and it turns out they received the wrong shipment from ingram/ingrum ( now reported as stolen) and did not scan the phones into their system and just sold them. (not my fault) I asked to replace the phone in the mean time so that I can get ahold of my husband, and they told me that I needed to wait out the investigation before they can do anything with my account. When I returned after the investigation, they refused to return the phone or offer me a refund because I was past the 7 day mark, I wasn’t past that time when I first came in.. I asked for a refund and they said it was against their policy, even though I had done nothing wrong. I then told them I did not want to continue service with them and requested a refund because we had not even had the chance to use the phones or service. They have refused time and time again, I have been yelled at and hung up on for doing absolutely nothing wrong. I followed all the rules. I have been threatened to have the cops called on me, by Claudia the Manager at this location, as well for asking the manager of the store I bought the phone from, to fix the situation.. It is not easy for me to spend a large amount when it is not necessary. Now i’ve had to purchase again two new phones, and service costing me less than what I paid at Cricket. But i've been cheated out of my hard earned money. I have tried to work with Cricket but they are refusing to help me when I have not done anything wrong. They even told me to sell my new phones on the internet. This store, nor corporate, care about you. STAY AWAY AT ALL COSTS! Go see Tmobile, they have better prices, no contracts, and AMAZING customer service.
