-
November 2023 by James Gumm
Terrible urgent care. All they ever do is tell ya it’s a virus and come back if you don’t feel better so they can double bill you. Last time I was there I had to self diagnose myself and beg for antibiotics and sure enough better in two days. Now my daughter is dealing with a sinus infection and he won’t start her on an antibiotics, he had the nerve to say give it 7 days and if you’re not better come back. I guess this could be the difference of seeing a nurse practitioner compared to a doctor that we thought we would be seeing. This is the third strike with that place
-
November 2023 by Cindie Frederick
The doctors are good, would be better if they could keep them. Check in staff, very unprofessional, they eat while checking people in and sometimes don't get you checked in correctly. I got a big bill only to find out my insurance was not billed. I will be calling them today.
-
November 2023 by Josh Ward
Dr. Banks is a fantastic doctor that really cares and takes the extra time to make sure you ok. Makes going to my appointments a plan to get better instead of something to dread.
-
November 2023 by R C
The front staff are always in a bad mood. They seem to dislike their jobs. Doctors are absolutely amazing. Go to the west valley office, the staff there are so kind and helpful.
-
October 2023 by Bryant Larsen
This place has gone done hill by far my wife has been going there for years and her doctor left for a month and didn’t write enough refills to last the two months so we had to come in and see a extremely rude doctor z and we had to pay 95 dollars that we did not have, other wise they would have turned us away with out her diabetic medication…the people at the front desk had the worst attitude, and they even advertise that no matter the ability to pay they will not turn away the patient. I guess that is no longer the case, money is all that matters at this horrible place,
-
October 2023 by S. Saddler
The phone system is ridiculous. Trying to reach a LIVE person is pretty impossible. I work at an assisted living community and need to reach someone urgently and have so far been unsuccessful. I have also been a patient but recently starting looking for a new PCP because the doctor we have been seeing for decades couldn't have been less interested in health concerns brought to him at our last visit.
-
September 2023 by Charlie Starley
I have seen Dr. Catten now 3 times. He's so kind and listen to you no matter how long it takes. I wish there were more Dr. like him that cared to get to the bottom of your issues. I would recommend Dr. Catten to anyone that cares enough about getting better.
-
September 2023 by KH B
Very professional and Dr. Catten has a great bedside manner. He is very easy to talk to and understanding of my condition and concerns. I would recommend him to anyone.
-
August 2023 by Veronica Aguilar
Love Dr banks he is amazing. He is super caring. He has been helping with my feet issues since I moved to in 2019. they r getting better.
-
August 2023 by Jojo Hoff
I used to love going to Exodus health care Magna but since they have hired the young girls @ front desk " one is named Haley" all I hear is them gossip which isn't professional whatsoever! Now they don't answer the phones. I had a lady named Jackie called me at 5:30 left me a voicemail regarding having a note for me. I called back at 5:45 p.m. and literally was on hold until 7:00 when they closed nobody ever answered! I hope they fire these girls because this is getting ridiculous..
-
August 2023 by Camron F
Dr. Banks was awesome!!! He made me so comfortable, and has a refreshing sense of humor that helped me relax and smile when I was so nervous about the reason for my visit! He definitely deserves more than five stars. Thank you so much for calming me down, fixing my issue, and being wonderful!!
-
August 2023 by Rob Chavira
Ashley Jensen takes time getting to know you and understands that you’re not just a number walking through the door, unlike some of the providers at Exodus Healthcare. I truly appreciate all that she does for me, and the willingness to be flexible with my hectic work schedule.
-
August 2023 by Juanita Castro
Had an appointment at 10:15 and I arrived early to fill out paperwork. I then sat around for more than an hour past my appointment time. Every 30 min my mom came to the girl at the front desk that “check me in” and ask her why is was taking so long and she wouldsay I don’t know , I don’t know and eating while she was taking care of the costumers .After 1 hour and 45 minutes a different girl at the front desk called me and explained to me that the doctor never call me cause the girl at the front desk didn’t check me in correctly so my app was a no show app… even though I arrived 10 min early to check in she gave me a paper and tell me to wait..how I said I waited for a long time and cause..This place is a joke. They don't care about your time. They don't care about your health. I don't know why they bother setting up appointments. They should have a more professional staff at the front desk checking in people the girl just laughed at us and say I’m sorry even though my mom came to her twice to ask and she would act like she was looking at the computer but didn’t do anything to help us . I come for a really bad pain in my ovaries and I didn’t wanted to go to the emergency room so I just called my provider to schedule and app asap and ended up waiting for 2 hours….schedule somewhere else.
-
August 2023 by Megan Storey
This office is a damn joke! My husband fainted at work and hasn't been able to return to work until the doctor completes his FMLA papers. He was seen in the clinic on July 17th and the doctor gave him a note giving him the all clear to go to work. He however did not fill out the FMLA papers sent to his office. Which I'm told requires another damn appointment with another $30 dollar copay. He is just trying to get back to work. His job is being threatened and the damn office will not fill out the papers. He had to wait until an available appointment which takes him out of work even longer to get damn paper work filled put. I'm happy to report that my doctors office completes paper work and doesn't require a separate appointment with a second copay for that. So I would HIGHLY suggest not going to this place EVER!!On a positive note Simon B the appointment setter was extremely helpful in getting a message to the doctor and setting up an ANOTHER appointment to get papers filled out. In my opinion Simon is the only person there that understands what the other side is going through. Very compassionate about her job and who she serves. Understands that my husband's job and our lively hood depends on him getting back to work in a timely manner. I appreciate her and hope her talent isn't overlooked.
-
August 2023 by Carol Graham
I really enjoyed my appointment at this place. The receptionist was pleasant and Dr. Catten was very nice, respectful, and spoke in layman's terms, which it an overall happy experience. I would recommend him to anyone.