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March 2024 by Kimberley Poundstone
Staff here are wonderful however the wait time is painfully slow! I wish they had more people on hand most times there's only 2 or 3 people available. Also I wish this branch was open Saturdays I don't really want to have to drive all the way to West valley just for a new card.
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March 2024 by Tasha Memmott
“Customer Service” severely lacking! Kept me waiting 45 mins for a flipping notary to be told they cant. Come to find out it closing time! That's why they can't! I'm so glad in am no longer a member of this place!
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November 2023 by Serna R.
Te dejan esperando mucho tiempo y al final te dicen que si puedes regresar mañana.algunas de las que te atienden estan mas emfocadas en el celular que en atender a los clientes
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November 2023 by Denise
I needed to close my sisters account, as she passed away. Yesenia was wonderful and very helpful and personable. Ivonne was great as well. I appreciate the excellent customer service. Give these girls a raise! :)
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November 2023 by Rick Whiting
The transactions were handled super smooth. The person who helped me was quick and knowledgeable. The interior is warm and inviting, and very clean. The only complaint is how busy it is.
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August 2023 by Cathy Curtis
Love MACU however, they closed the Msgna branch on Saturdays. Now you have to go to WVC and wain in line for an hour or longer.
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January 2023 by Paula M
They are very nice and helpful in everything you need in a financial setting.
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November 2022 by James Borg
Been with MACU for almost 10 years. I won't use any other financial institution. They are awesome.
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November 2022 by Alejandro Sanchez
I been with mountain america for over 10 years all I can tell you is that they always so great to me ,always help me with what I need and their services are incredible so.Thank you for all you do appreciate it.
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October 2022 by Zed Sugarcane
Sarah was amazing. She helped me with everything and explained withoit making me feel stupid. Anytime i go in and shes working i wait got her
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October 2022 by Becki Bishop
Never have had an issue when coming into the bank...everyone I've delt with are super nice, professional and accommodate what I need at the time.
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June 2022 by Jocelyn Meneses
Horrible place do not recommend their ATMs take your money and you have to go all the way to the bank to get your money back honestly just switch banks
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March 2022 by Slava Sakovich
If comparing to other credit unions in Utah, MACU is the least professional, non consistent and slow. Their rules for auto loan will differ from one location to the other. Out of all credit unions that my business cooperates with I only have hard time with Mountain America. From now on I'll recommend my customers and partners to stay away from that credit union.
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January 2022 by Shelby
THIS LOCATION IN MAGNA IS BUSY… it’s sad to notice that the hours are being taken away for Saturdays. So many have only a Saturday to do things. With the location on 5600 W being the one for the community to turn to…. ITS WAY TO BUSY NO MATTER MOST TIMES OF THE DAY!I have to say…. KEEP MAGNA OPEN ON SATURDAYS… magna needs it. I could see maybe by chance a lose of acct holders. THE CREW AT MAGNA ARE GREAT AND THE SERVICE IS NEEDED ON SATURDAYS!
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December 2021 by Bart Nelson
walked whent straight to a tell windo. the teller was helpful and knowledgeable. was out in no time.
