-
July 2025 by Ana Maria Molina
This is the worst location ever.. they have one cashier and three bankers doing nothing and a huge line of people trying to get deposits or cash… also I am trying to get 100 in ones and because I am in my uniform a fast food uniform they make it so hard saying I need a business account cause fives and ones are for business??? They ask if it was for the business or for me I said is for me and the teller, her name is Alisia I believe didn’t believe me and went to her manager.. are we only allowed to get big bills because we do not have a business?? Worst branch ever..
-
December 2024 by amy dwyer
I am literally here in line right now and they have 1 teller working. 5 people ahead of me and 3 behind me. The service here is horrible
-
December 2024 by Ron Runion
Ridiculous i wait in line inside 1 person working counter and 2 standing behind her. Then, when she gets done helping the other person, she walks away to help open safe and does not know how to do it. Meanwhile the 2 standing behind counter just stand there and don't help anyone. Terrible service do better.
-
August 2024 by Linda Navarro
They are always out of money at the atm Get more during the weekend
-
May 2024 by Brian M Lindsey
Drive thru permanently closed, parking lot to small for just walk-in, and the ATM is constantly out of service. Sometimes it doesn't show deposits, and other times like now it won't allow withdrawals because it currently says there's no cash in the machine.
What's the purpose of an ATM if it's out of use most of the time?
This Branch was a lot better when the drive-thru and ATMs were active.
No reason to go back to 1984 before drive-thrus
-
February 2024 by Kevin K.
Never had a super wonderful experience here. For some reason they are discontinuing their drive up teller service, and the bankers I've dealt with have not been very friendly
-
November 2023 by Travis Mostoller
Waste of time and space. Spent an hour at this branch trying to withdraw $6400 for a clutch job at Peterbilt Salt Lake. 2 tellers, not from the Magna branch, couldn't pull that money from the drawer. Had to wait for another employee to return from an errand. Overly questioned about why I needed to withdraw this amount from MY business account. Staff proceeded to do a full blown background check by calling MY home branch in Pensacola Florida.After 45 minutes sitting in the waiting area listening to Bronson condescend bank guests, not only in English, but also in Spanish, the manager finally got the approval to release MY money.Today's visit has given this retired military veteran and small business owner pause to move my business account elsewhere.Give this struggling branch a pass and go elsewhere.
-
August 2023 by Josh Ballard
Long wait for a teller
-
August 2023 by Tyler satterthwaite
Everyone is slow and woke.
-
March 2023 by Dhaval
They said they were busy. No one helped me and that delayed my Wire transfer.Edit: I'm going to change my review to 4-star as Wanwisa Millar helped me the other day in priority, right early in the Morning. Thanks to her, my Wire transfer got released on the same day. She deserves a raise!
-
January 2023 by Slip E
Wells fargo is a pita when it comes to changing checks from their own bank if you don't have an account. Good luck if you come to this chain.
-
December 2022 by Dangerous Devil Official
This location is consistently one of the worst locations to deal with. I already am not a fan to begin with of Wells Fargo. But there always seems to be issues here. For instance, the latest issue: went there Monday to cash a check. Forgot they were closed for the holiday. That is my fault. However, the next time I had a chance to go back, was this Friday. I arrived there at exactly 5 PM. I thought I would be fine. Because their entry door says 6 PM on Friday. I know because I checked the hours when there Monday when they were closed. Well, after standing there for 10 minutes at the door, ringing their doorbell, they completely ignored me and a few other customers. When a customer who was inside before 5 PM finally came to leave, an employee had to unlock the door to let the customer out. Two of us customers standing there asked why they had the door closed. The woman said, “We close at 5. When the other customer there said “well your door says 6”, the woman employee said, “we have closed at 5 on Fridays for two years”. Well, if that is the case, then there is absolutely NO EXCUSE IN THE WORLD FOR THE DOOR TO STILL SAY 6 PM!!!! REMOVE THIS FALSE ADVERTISING! Or I am gonna repost you to the authorities who do over-site for banks and the news! I am SO SICK OF THESE LOUSY BIG BUSINESS CORPORATIONS thinking our time and fuel to get there don’t mean anything! There is not one valid excuse in the world why a multi BILLION dollar corporation can’t change a .25 cent sticker on the door for business hours to the correct hours. And stop costing countless customers time, money, fuel, wear and tear on their cars and more pollution in the air here in Salt Lake Valley for wasted trips! None! Fix it, or I am gonna escalate this issue BIG TIME! Just in the short time I was there, at least 6-8 customers came and expected to get in and couldn’t. So this is likely making at least a few dozen customers every Friday drive here for no reason after 5 PM, thinking they are open until 6 PM. What a total and complete disregard for the respect of your customers! It is stuff like this that cost your company a massive financial investment from our family!
-
December 2022 by Kenny Howell
In my opinion wells fargo bank hates veterans to shut off a veterans debt card on veterans day so have no access to there money all weekend shows hate and discontent for veterans everywhere and then to be told by a tier 3 manager that there is nothing that could be done about it and it is just my tough luck shows even more hate toward veterans.
-
September 2022 by Vidhi Thakkar
Very smooth experience in opening a new bank account without an appointment. The lady was very friendly and explained me very well about their services.
-
August 2022 by Justin Hopkins
Went there on a Friday afternoon and no personal banker on duty.
