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October 2023 by Darell Marschall
Great person to work with. Answered all questions! GREAT!MARGARET
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August 2023 by 2 3
This place is an absolute JOKE!The manager or whoever he is, named Terry Smith is either a complete and total narcissistic sociopath, a complete and total idiot, or a criminal running multiple illegal schemes out of this storage unit...There's numerous people living in various storages throughout the property, Terry picks and chooses which ones he wants to enforce the rules (AND STATE LAWS) with, and which ones he lets slide..... Why? Extra money in it under the table perhaps. And then he will accuse other people of living in the unit who absolutely DO NOT, and kick them out as a result!!Example:There is/was this nice and very helpful man and woman renting the until right in front right next to the office who he accused them of living in the unit and kicked them out. They were absolutely NOT living there, they were there quite a lot, but that's because they were running their small business out of it, which on the website it states that they "SUPPORT AND ENCOURAGE" the use of their units for businesses. The guy was always very helpful with everyone around helping people with things and doing welding for people free of charge, he welded a part of my trailer for me on the leaf spring and didn't charge me a dime.I numerous examples of the strange and downright SHADY things going on around there involving Terry.A couple months ago the front gates were "broken" nad remained wide open day and night for about 3 months!I've talked to several other tenants renting until there who have had their units robbed, some of them multiple times....And Terry struts around there with his arrogant attitude and is condescending with everyone he interacts with.... It's just unbelievable!Avoid this place at all costs !
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July 2023 by Charlyne Media
very rude customer service manager terry . I went to storage office sandy July 7th and request for book 10th July but manager said you have to pay for today if you want to move 2 days later than i agree with him and I ask him are you manager her after that he was rude with me and through my ID . I rent that same storage last year but unit was not ready in 5 days and lock was broken. Attn: Owner ( MARK WELLS ) Apex Storage please check your offer CC camera who was rude with customer.DO NOT WASTE YOUR VALUABLE TIME TO GO THERE !! CHECK REVIEW
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October 2022 by Scott Jackson
Great Manager, and auto pay.
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October 2021 by Chloe May
Terry is the man! He was super helpful and willing to work with me. He gave me such a good rate on my unit! I would highly recommend renting a unit here.
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May 2021 by CUSTOMER SERVICE
Absolute horrible management. Rude service. Go somewhere that appreciates your business and isn’t a total l**** establishment to to deal with.
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May 2021 by Jayden Olson
Absolutely terrible management. No inclination to leave anything more than 1 star. Wish there was a worse rating.
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September 2020 by Laura Pupulin
HORRIBLE EXPERIENCE, TERRY THE PROPERTY MANAGER GAVE ME THE WORST EXPERIENCE, MY ITEMS WERE STOLEN, I SHOWED UP TO MY UNIT AND THERE WAS A PICK UP TRUCK INSIDE INSTEAD OF MY BELONGINGS, HE WOULD NOT HELP ME, TOLD ME THERE WAS NOONE ABOVE HIM, MADE MY GUY DRIVE 1 HOUR TO THE LOCATION JUST TO RELEASE THE SAME INFORMATION, I PAID MY STORAGE ON TIME, YET I WAS STILL VACATED WITHOUT EVEN A PHONE CALL NOTICE, I TRIED CALLING ALL WEEKEND, LEFT VOICEMAILS AND TEXT AND NEVER GOT A RESPONSE, VERY BAD PEOPLE TO DEAL WITH. PICTURE ATTACHED OF TRUCK I FOUND IN MY UNIT INSTEAD OF MY THINGS.
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September 2019 by trevor howarth
There wasn't an option for 0 star's. The manager is a straight thief. Had a friends trailer stolen from the property and this jackass wont provide the video so i can find these thieves. Very fishy on the management part.
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May 2018 by Lorri Overson
Provide the surveillance they tell you they have. We put our items in brand new units. They said the doors would have a code on them soon. 6 months later still no locking doors and our units were broken into. No one looks at the surveillance tapes so no on knows when the break ins occur. The police can't or won't help.
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March 2018 by Lj Price
The thing that makes this place very good is staff. Terry is a great guy willing to help out and conducts himself as such..
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September 2017 by Jessie Russell
I rented a unit here for a short time over the course of moving, I regret every penny. My unit was broken into and robbed twice, had numerous other issues with the management in spite of paying in advance the whole time. I lost thousands of dollars in appliances, all my winter gear, priceless family antiques and so much more. My renters insurance is unlikely to cover all of it. I discovered the first robbery myself, I pulled up to see the door open and light on. They didn't even call to tell me it had happened - the door had been open for days when I showed up. I was told they were investigating to find out who it was, I waited weeks for an update that never came. The property manager, Mr Smith, later acknowledged to me that there was no security footage to evaluate because they only have cameras at the front and rear of the facility. He is not stable, interacting with him was like Dr. Jekyll and Mr. Hyde. He is terrifying. After the second break-in (which I discovered last week, again no alert) I removed what was left of my things and gave notice of vacating. Do not risk using this place for storage. I know it's cheaper than anywhere around but it's not worth the consequences.
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September 2017 by Kyle Johnson
Well kept. Secure facility and management was a pleasure to work with. Decent rates, and all the details and rules were disclosed right from the beginning. Nothing was left to question later.
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July 2017 by Jared Ferguson
I shopped around quite a bit for a good storage unit. I'm more than pleased with what I found at Sandy Mini Storage. Affordable prices, GREAT service, and my unit is incredibly clean. I've told several friends, who have units nearby, to think about switching. I'm highly pleased.
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July 2017 by Ollie Blair
Mike and Hally are the manager's of this store n lock they are great people very helpful and friendly .I have known Mike now for 5 years we have become good friends. So if you want a good safe place to store your stuff call Mike and he Wil be more than happy to hook you up. That's store n lock just east of I -15 8900 south.
