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January 2024 by Ariel Ariel
The teller option at the drive through is limited to what they can do because it's not a person at the window. So things like shared banking transactions you have to go inside.
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December 2023 by Susan Bailess
I went to Cyprus credit union to get some money out for Christmas. The teller there was SO nice. We had a nice conversation and she gave me wonderful service. It was fun going inside to do my banking~ Thank you!
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December 2023 by Ric Hansen
I've always received great service from Cyprus Credit Union. Keep up the good work!!
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November 2023 by David A
Percy has been nothing short of outstanding in helping me with my loan. I don’t believe I have had a better experience working one on one with an individual from Cyprus, and he is a massive asset to your business. Thank you Percy, appreciate all of your help!
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September 2023 by Dean Rogers
I enjoy the personal attention given with a live teller. I guess the automated systems are of use to others however I feel that when you eliminate the one on one service you lose the comfort and confidence created by your great employees.
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September 2023 by Amy Quel
The people who help you get locked into cd’s need better training. Today I had multiple employees confirm my interest rate and earnings on a 6 month cd. They were wrong by 50% which is huge misinformation to a customer. I was told I would receive double than what is actually true. I was told this at the branch, I called Cyprus as well to confirm and he confirmed misinformation as well.
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September 2023 by Melanie
The teller was very friendly and helpful. However you system was down that let me change my statements to online. So I still want able to do that.
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September 2023 by Chris W.
I have had a great loan experience with Cyprus CU. They approved me and gave me a shot when all others denied me as I was first working on my credit in 2020. Now my scores range from 751-805. They also gave me my first credit card in 2021 with a 5k limit after I had opened and held a secured credit card with them for 6 months. Then 4 months after having the card with a 5K limit they approved 15K, 8 months later when I got my 2nd car loan ($50K) they also approved my increase to 25K on the Platinum Card. CyprusCU has been the best banking experience I've had thus far in my 37yrs.
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June 2023 by katie worley
I try to avoid this branch after the updates. I've gone in 2 times the first time I was pulled out of line to use the machine. Long store short it wouldn't take the check, I had to print off the check from my computer. Lost my place in line and you only have one person helping I couldnt get back in line BECAUSE I RAN OUT OF TIME. The next time I went in I was In line and I felt like your employees where trying to pull me out of line again. I told them it didn't work and they kept pressing me to try. I had to really get aggressive and say no! My husband thought the bank was being robbed because again you only have one teller. It was over 30 minutes with being the 2nd person in line. I've used this bank for so long and have really enjoyed you. It has made me rethink and changing.
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June 2023 by bonnie despain
Was able to set up a new account in a short time and with excellent help from Luci.
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June 2023 by Carolyn Schach
Shauna, the branch manager is awesome! I have been with Cyprus for ever and have always been great!
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June 2023 by Lance M
Tried opening a business account by visiting the branch and absolutely no body there that could help me to open one. I've banked here for over 10 years but I have no idea why they even have branch locations anymore since no one works there! Time to find a real bank with real employees for all my accounts.
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June 2023 by Lois Fisher
My husband was given a debit card with some bonus money he earned at work. He wanted to put it in our savings at his credit union, but they wouldn't. They said there were too many fees involved. Sooo we went to Cyprus, where I have an account and not only did they put the money is my savings, but was helped by an amazing young man with a fun sense of humor. I love my peeps at Cyprus!!!
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May 2023 by utspoolup
Friendly teller. Sometimes the staff is a bit grumpy but when you deal with possible Karen's through the day all people can be worn thin. But the teller in this transaction was awesome.
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May 2023 by Crystal LeFevre
I have been a member of Cyprus credit Union since 2010, every time I go in to get something done I have never had an issue with any of the branches. I went in to take care of a deposit and they were quick about checking it and getting it approved.
