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August 2023 by Jp C.
I purchased 8/8/23 a 9.5 round exhaust light cover lens. 23.94 cost +2.83 Tax +11.45 shipping. When ordering the item I was able to talk with customer service at (Fix.com). 1-877-346-4808 They do not offer sizes on online products. The item is shown online in 1" square blocks, so you have to estimate if the product will fit. The fix.com customer service told me at that time, I would have to pay an additional shipping $11.45 to get a refund should I need to return it. They never returned by calls or e-mails 8/16/23 reguarding a refund. Clearly, when you do the math, and can't reach anyone after the sale, IT'S A SCAM!
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June 2023 by Brett Christiansen
Great prices and I saved on shipping by picking it up at the conveniently located store. The pickup boxes outside made it easy but the order code was different than the shipping order code.
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June 2023 by Hyrum Davis
Convenient after-hours kiosk pickup.
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June 2023 by Brett C
Great prices and I saved on shipping by picking it up at the conveniently located store. The pickup boxes outside made it easy but the order code was different than the shipping order code.
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May 2023 by Rich Neese
I ordered grill parts, small gas carry over tubes that were not the correct size. I contacted the company on how to return them and order the right ones. I was told they didn't have the parts in stock. They emailed a return label, and when I brought it to the post office, I was hit with a $5.80 postage fee. That meant I ordered the first parts, paid shipping, then had to pay shipping again to return them. Not the best policy or customer service I have experienced.I'd like my money back for the postage I spent.
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April 2023 by Richard Brower
Ordered it. Picked it up at the kiosk. Product worked exactly as I was hoping.
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March 2023 by Gus Saavedra
Amazing customer service! Accurate information on the exact part I needed. Arrived at the pick up location and the staff was friendly. I would recommend them every time for all your appliance needs. I’ll definitely be coming back!
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February 2023 by Craig Buschmann
Ordered a replacement part for a snow blower and picked it up at a kiosk nearby the next day. Right part, right price, and convenient.
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February 2023 by Shaeli Bettridge
Great, helpful people here. Di did a great job helping us find the parts we needed.
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February 2023 by Ivan Cleeo Wright
Though I arrived four minutes after closing time, an employee graciously secured the kiosk code and retrieved my part.
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January 2023 by Devin D
Lies about parts and shipping times. Least helpful customer service I've ever encountered.
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January 2023 by Devin Davidson
Lies about product availability. Lies about shipping and preparation time. Items listed as in-stock are still MIA after 10 days. Least helpful customer service I have encountered.
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January 2023 by Joyce Wall
Needed a water filter assembly replaced and called an appliance company who charged 642.00 parts labor?I cancelled but had to pay the $70 service call- I ordered the correct part first time with fixit and just picked it up and installed in minutes! Thank you!
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January 2023 by Utah Recreation Association
I love it! I ordered the part and they sent it to a locker that is very close to my work. It was super convenient and trouble free.
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January 2023 by clark peterson
These guys are great. They had a super hard to find part for my snowblower and delivered it to a. Kiosk near me in a few hours!
