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March 2024 by Penney Bye
Mike Smith was was tax preparer this year and last year. He goes out of his way to get me my taxes done right.-Penney Bye
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March 2024 by Julia Marrufo
Very helpful and friendly
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March 2024 by Jackson Rufkin
I love this location they are all so friendly and happy. Heather did my girlfriends return back in February and explained what she could do to not owe next year. She even made it fun for my daughter and drew with her. This office deserves a big shout out and your company needs more tax pros like these!! I was with another HR Block office last year and they were never this nice!!!!
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February 2024 by Alex Pang
I have been going to H&R Block for several years and seeing as I am not a tax professional I always know that this team will maximize my returns each year whilst ensuring that I am adhering to all of the ever changing requirements. Thank you Ping and the rest of the beautiful team for all that you do!
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February 2024 by Lyndsey Knight
Ping started my taxes, took 1.5 hrs. I had to go. So I didn't finish. I didn't plan on going back because it shouldn't have taken that long. I went to a different branch, and they found that ping filled out some of the lines wrong. That was frustrating to hear.
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February 2024 by Okor Tënnö
Good customer service Thank you.
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February 2024 by Courtney Gomez
We usually do our taxes on our own but had some questions about a W2 this year. We worked with Mei Lin and she was just amazing to work with. She was super nice and even taught us how to say hi and thank you in mandarin. She was a pleasure. We scheduled to come back next year!
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April 2023 by Anthony D'Eustachio
10-99 and W-2 employee here. The short version is, they wanted me to pay $190 to get a $237 state refund and owe the feds $120. After much disagreement between me and my tax "expert", they offered for me to leave and try to do them myself. I did. I sat in my car and did them on my phone using TurboTax. I paid them just over $200, and I am now getting a larger state refund, and a federal refund. Not to mention a relatively easy experience. And guess what? I didn't have to ask it how to write off business expenses, TurboTax asked me!FOR 10-99 TAXPAYERS - Do not waste your time or money here. They don't know how to deduct any sort of business expenses from your taxable income. I told my expert at the start of the meeting that my 10-99 form was from a job that was in Florida for 5 months. Turns out the message didn't get through until the end of meeting, even though I kept asking about Florida's tax per diems. She claimed the system wouldn't let her do deductions, or use lodging or food per diems. My friend who is also a 10-99 & W-2 went to a separate H&R Block the same day as I, and he had just as awful an experience as I did.
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April 2023 by Chyanne Sykes
Receptionist that was there April 18th at about 1:50 pm was extremely rude and unprofessional.
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March 2023 by Mandy Winter
I had my taxes done at this location, they were done wrong so I spoke with the manager, she told me to go back & have my taxe return amended at no cost when I received my refund. So I went back after the refund process the agent I saw was completely ruthless, he kicked me out of his office & told me to call the manager so he could hear for himself that the amendment was free & argued about my tax status even when the manager herself told me it was wrong, he refused to help me with it on one little status change, there was a customer waiting to have his taxes done & he left when this agent wouldn’t help me fix mine.. I don’t blame him because why have them done when they won’t fix them, this is the 4th time I’ve I’ve had to go in this year. & no one will help me with this!! I’d contacted supervisor after supervisor & no call back! That agent wouldn’t give his name & ran to the back of the building when we requested it. It made me feel very uncomfortable when he left my information up & kicked me out! This location has horrible customer service!! I wish I would have made the 10 minute drive to West Jordan for my last tax agent.
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February 2023 by Carl Karr
Pretty easy to get done text lady was awesome just cost way too much...
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May 2022 by Mary Holt
The person who helped was extremely helpful and knowledgeable about tax preparation
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April 2022 by Vanessa Simmons
Because the professional made sure to make our experience work for us
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April 2022 by Kelli Edginton
Gaye is great to work with and very thorough. She does everything to help make tax time as easy and the least stressful as possible.
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April 2022 by Potion 25
Do not have Emily Rodriguez do your taxes she’s lucky she gets one star if i could give her none I would very disappointed
