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March 2024 by Heather Howell
This was my first-time using H&R for my taxes, but it will not be the last! I was incredibly happy with the upload process of my documents and then the quick reply and efficiency of Jamie my tax preparer. Everything happened very quickly. She went above and beyond to be sure all my documents were accurate. I did my own taxes last year with a popular online tax preparing company and it cost me more to file my own last year than it did to have an actual human with all of the knowledge necessary to file them correctly for me. I will never do them myself again. H&R and Jamie have won me over! Thanks!
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October 2023 by Rebecca Grant
Back in April I went to this H&R Block and it wasn't a stellar experience from the beginning. The person taking our details was clearly new and was told multiple times to sit at his desk and just answer the phone right in front of me.I understand that time of year is incredibly busy for tax preparers, but we had a HUGE mistake on our return and this could have simply been prevented if Dorothy had taken the time to really look through the documents provided.Not only did the wrong W2 get used, but we we're taxed again on stocks that already had taxes taken out. We paid 19k to fed/state! My HSA reporting and rental income was done wrong or not even reported as well.After getting a notice that we owed another 10K to state, we ended up going to a CPA who is amending our return for us and we are getting back almost all of that money. I write this review to make sure everyone is aware that there is a difference between a tax preparer and CPA. If your W2 is not straight forward, please consider going somewhere else.
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July 2023 by Hunter Warren
I moved to Utah on January 1, 2022. My employer did not update this for external purposes, and as a result, Indiana took taxes out of my paycheck while Utah did not. I usually prepare taxes on my own, but with this unique situation, I wanted to make sure it was done right, so I went to HR Block. The preparer asked me what I wanted to do and gave me different options, which was nice, but she seemed unsure which was the right one. I told her I trusted her understanding of tax structures and the implications of each option than I trusted my own understanding. They filed my taxes with Utah properly, but told me I was totally on my own to get the money back from the state I used to live in and even help me start down the right path.
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March 2023 by David Funari
Very sad. Inexperienced people here!
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March 2023 by alexandria marcella
I would tell ever one to go to h&r block
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March 2023 by April Hagendorf
Jamie was through and explained every step of the process. I never could have done it myself.!!
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February 2023 by erik dee
For years Jamie Fockel has picked me up for our appointments and has driven me home after. My return is pretty simple but she always explains everything in detail and explains everything again when we go through the printed copy. I'm always satisfied!
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April 2022 by Brenton Manes
Truly the biggest waste of time. I am self employed and have several 1099-NEC's. To come people that's common, and to others(The lady at H&R Block) it's extremely inconvenient. She pretty much just stopped talked and every couple of minutes she'd complain or ask me if I wanted to continue. I finally got up and walked out. Truly insane that we give our personal information to these people.
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March 2022 by jack barfield
jamie was excellent to us easy and friendly
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February 2022 by Hydra_ 801
I like quality customer service that H&R Block has.
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April 2021 by CHARLES MEADOWS
Perfect people. Great work and great job .
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April 2021 by Chris Perkins
Ridiculous!!!! Charged me $400 for pretty much nothing!!!! Bad customer service
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April 2021 by Angel Eyes
The worst service from an office where one employee loves to argue and lie to you.
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April 2021 by kyler nielson
Don’t do you taxes here. Unprofessional and really rude.
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March 2021 by Brandy Oliver
Jamie Fockel is always professional. She is friendly and makes a point to know her clients. I know I can always trust Jamie Fockel. I feel lucky to have her as my Tax Pro.