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December 2023 by Adriana M Gutiérrez
I had the best experience in this branch, very good service, grateful to everyone for being so kind, they made me feel at home, many thanks to Silvana for always being aware of my needs and helping me get the loan for my car and helping me take the necessary steps. better decisions about this purchase ?
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January 2023 by Ana Avelar
AWFUL SERVICE! VERY LITTLE USEFUL! Half an hour for a deposit! I will never ever get an account here!! Terrible service ???
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January 2023 by Ana Garcia
(Translated by Google) AWFUL SERVICE! VERY LITTLE USEFUL! Half an hour for a deposit! I will never ever get an account here!! Terrible service ???(Original)NEFASTO SERVICIO ! MUY POCO ÚTILES! Media hora para un depósito ! nunca jamás sacaré una cuenta aquí !! Pésimo servicio ???
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December 2022 by Marcela Mascarenas
My partner went to this branch and felt the teller was very unprofessional. Apparently she felt that his request was asking for too much. He was asking to get cards and direct deposit information as we NEVER received them after opening an account online.Also my legal name was changed at some point to “Marcele” instead of “Marcela.” I typed out my name in the application and even uploaded a picture of my driver’s license. How do they get that wrong? Very upsetting to say the least!
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March 2022 by Dayana Marin
(Translated by Google) I went to this bank to ask for a replacement of my debit card because I NEED IT FOR TODAY, every 5 minutes they told me that it would be ready, after 40 minutes they told me to go to another branch because the printer did not work, I told them that I They will send it by mail and it says that it will take up to 2 weeks to send it to me!!! But IF they charged the fee Immediately! And I call to get the money back for the fee and they lock my phone(Original)Fui a este banco para pedir reemplazo de mi tarjeta de débito pues la NECESITO PARA HOY, cada 5 min me decían que ya estaría lista, luego de 40 minutos me dijeron que me fuera a otra sucursal porque la impresora no servía, les dije que me lo mandaran por el correo y dice que tardarán hasta 2 semanas para enviármela!!! Pero SI cobraron el fee Inmediatamente! Y llamo para que me regresen el dinero del fee y me trancan el tlf
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May 2021 by RJ Fraire
It has been a nightmare to deal with this Financial Institution. I would deter anyone from even giving them a try. Sometimes we all come across a dead-ends and this is an institution that will not help you surpass them. If you are seeking financial advise or to consult with a banker this is not the right place. I referred a family member to them which was clearly an embarrassing mistake. After this experience I will be looking forward to no longer banking with them. I helped them do an online application and waited a week to go by. No follow up was ever done on their end. I had to call in 3 different times and never connected to the loan officer assigned as they were never in the office. We tried to schedule the call back with no success at the time given. I finally snapped on the 5th call after the teller not only spoke over me but was trying to answer questions pertaining to a loan officer. You could clearly tell there was a knowledge gap with the answers given. Sadly this is a branch that needs assistance bringing the right team together as they are playing with peoples financial future and information. I was offended when the teller accused me of not being a client after being with them for so long, and trying to bring them a new client. I should literally be getting paid for the amount of work I helped them do. I really feel this is an unthankful and ignorant place to attend. And seriously a joke if they are trying to compete with other banks.
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April 2021 by Jeff Syphus
I have been using this location for about 2 years and have always received fast and easy service.
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March 2020 by Sydni Kasper
Pretty crazy your guys’ deposit system is down during a time like this and we have to wait a full day + to get our checks.
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February 2019 by Jesse Glines
Erving at the Midvale location is patient and amazing! Felt like we were family dealing with a password situation on my mobile device! Could not have had a better experience! Thank you Erving!
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August 2018 by Silvana Echeto
No ATM. ???
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February 2018 by Shaun Jones
This is by far my favorite branch at Jordan Credit Union, the tellers and manager are so kind and willing to go above and beyond to make my life easier. Almost everyone here knows me by name and I always get a warm welcome when I come in. You just don't get that level of service at any other bank. As an added bonus, there is a taco stand right next door that rivals the taco stands downtown. Definitely recommend
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February 2018 by Sherlyn Tovar- Zarate
I love this branch! One teller in particular always goes the extra mile with me and my aunts. Marilyn is always so kind and personable! Takes that extra step to ensure my aunts have someone to trust. Carlos the head manager seems nice too! I love that Jordan Credit Union has someone like Marilyn! If she leaves.. I leave.
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February 2018 by Jayson Powell II
Very friendly and answered all my many questions thoroughly and correctly. Wonderful
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January 2018 by Mayra Toscano
The bank is awesome but Tellers are rude, unprofessional, they need training on costumer service and teach them how to treat the client and the correct way to attend. Definitely all the people who work there are disrespectful and think they are the last coke in the desert just because they work in a bank.
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December 2017 by Miztly Montero
Horrible, horrible, horrible. If you're trying to get scammed every nickel and penny you have come to this bank. The tellers are incredibly unprofessional and incompetent. They only Give you half the information to you need to make an informed decision need in regards to your account, you basically have to exhort them for information. They constantly add fees they did not tell you about and if you paid said fees they will add them on again. ASK FOR RECEIPTS. They won't post anything on their system or on their notes. So if you've paid, they'll expect you to pay again. The branch manager hides behind the door and the teller plays middle man, the branch manager doesn't even attempt to come out and resolve any issues. I've seen more professionalism and better customer service from FREAKING WELLS FARGO. If you have the misfortune of using them as a bank, make sure you press them on all the information they're giving you. I can almost guarantee that they are not being honest. I am going to file a complaint to the federal business bureau because a bank that functions in this manner should get reprimanded.
