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April 2024 by Reyna Frausto
Funny to say, but u get two tones when ordering from the drive through. First u hear a perking young women who loves her job welcoming u, then a Scrooge come on interrupting her asking what u want. Funny but this older women who looks to be in management isn’t welcoming at all. And seems like she is upset or stressed. I’d keep the younger crew in the first window.
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April 2024 by Ziggy B0B
This store always has great staff and food. This location is the best one in cottonwood heights for sure.
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April 2024 by Tony Sanchez
Made the mistake to order food here. Got the new chicken sandwich in the drive thru came home to find out the chicken wasn’t even cooked all the way. Disgusting. They had the audacity to charge over $12 that’s robbery stay away from McDonald’s.
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March 2024 by Michael Morgan
A “small shake surcharge”? Give me a break
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March 2024 by Coco Hubert (Chlosmo0)
I frequent this location often and I am awake at odd hours of the night, due to me working night shift. This location USED to be open 24/7, but for weeks now almost every single time I visit from 3-4 all of the employees are sitting in their cars. Sometimes they turn the menu off, sometimes they don't. They even tried the "our systems are down" excuse on me, which I used to manage a fast food place, that is a lie. When I drove past they were on their phones. If this wasn't a 24 hour location I wouldn't care as much, but they should change their hours then if they shut down their store. I've even come here at 2am sometimes and they claim they're closed or that the "system is down" which they use often. I've wasted a lot of time trying to get food when I'm off work/going to work trying to go to this location.
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March 2024 by Amye Kat
For a location that forgets the food 90% of the time, they sure are rude 100% of the time. There are so many other options for McDonald’s very close to this one that I would definitely go to the one in Cottonwood Heights or the one over by the highway down 7200 south. The other locations aren’t that much further, and they will get your order right and staff are more friendly and treat you much better at the other locations. The women here are very rude, and they’re extremely catty .. And as a customer, I should not know that. Particularly when they get our order wrong so much. You would think that they would focus on customer service first then relax.
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March 2024 by Melissa Owens
I feel the service and food are coexistent.They are the best McDonalds in the valley.Breakfast burritos are hit and miss.The tortillas were hard this morning. It sucks when you’ve ordered and already driven away and you can’t even get in touch with the manager to get it fixed.
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March 2024 by Jay Pooler
It's McDonald's..not great.BUT not terrible..I can go from to another and still get good food and service..for a fair price
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March 2024 by Rachel Welch
Service was very fast and the food was great. My kids loved the play place which was the main reason we tried out this location. We loved that they had an enclosed mini basketball court with rubber balls - so much fun! Very clean and well-maintained which is highly appreciated!
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March 2024 by Landon Ronceros
Come to this location at 6:40 and employees straight up you speak Spanish.Starting from back window cashier(Emi), and second window.
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March 2024 by Cora Flowers
Thank you for always making my breakfast fresh when I request for it to be made fresh!!!! You are awesome
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March 2024 by Braden
Not 24 hours. Called and confirmed they’re supposed to be open 24hrs. They were 100% closed.
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March 2024 by Patti Jean Vance
Always great ?
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February 2024 by Jasmine Kelly
I’m making this review as a door dasher, not even a customer. I waited 30 minutes for my order only to just unassign because the entire kitchen was rude, especially the guy in the purple hoodie, girl with pink streaks in her hair, and the big Mexican with girl with her hair in a bun.
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February 2024 by Guadalupe Gomez
Today I went to this McDonald's and I really liked it, because there is an employee named Claudia, she is from Argentina, she is a very good worker, she provides charming service, she is a very good person, I really liked her, if you go to this McDonald's and know her you will understand me, she does almost all the work, and the work she does she does very well, and the food is also very delicious, The ice creams are very delicious, I give this McDonald's 5 stars for the good service of Mrs. Claudia, I really liked it, the atmosphere is also good, I really like this McDonald's, For Mrs. Claudia's service and for the food. ★★★★★