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February 2024 by Canyon Custom Flooring
Great place
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February 2024 by Sandy Seiler
Awesome groomers:KerrynKathleen
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February 2024 by carrie Jones
This is the worst "pet" store the only thing pet is the "manager" Kim. She is rude disgusting and has ZERO customer service skills. Every single one of the fish tanks had dead fish. And not just one but at least 3 to 5 per tank. She began to scream at me and tell me that the customer is not right, the sotee staff is always right. NEVER COME TO THIS STORE AND SPEND MONEY TO SUPPORT TOOTHLESS METH ADDICTS THAT RUN THIS STORE!!!! WOULD GIVE ZERO IF I COULD!!
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February 2024 by Kelley
They quote you $57 for a groom and wash. Turns out there is some small print in the waiver you sign including a standard $6 materials fee that the staff does not mention at any point. It was frustrating that they didn’t include that in the quote. Sneaky. The cut itself is fine, except for the face. I’ll have to fix it myself. Very disappointing experience. Will go elsewhere next time.
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February 2024 by Eleah Baker
Amazing store and customer service
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January 2024 by David Baldwin
Pet stuff
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January 2024 by Pastor Darcio
Cozy place with great service.
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January 2024 by Jessie Lea Galloway
Went into Petco today to purchase dog food. my 5-year-old child needed to use the restroom so we walked towards the back and noticed their signs on both restrooms stating no public use restrooms. I am 33 years old and I've been going there since the location opened I have never seen this at any Petco. There is no reason any customer should track down employees to have a bathroom unlocked especially when you have a child that needs to use the restroom. And then I catch the employees talking about how they only do it for December. I am completely against this there is no reason the restrooms should be locked to the public. Have you ever seen the movie Big Daddy? If the employee wasn't kind enough to unlock the door which she had the wrong key for the wrong bathroom wasting more time when a 5-year-old needed to use the restroom when it should have been unlocked in the first place I was just going to Big Daddy it. Fix this problem there's no reason the restrooms should be locked I am completely dissatisfied.
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January 2024 by Moises Limon
They made me pass my credit card two times and they say only one transaction went through. My credit card shows both transactions went through. They would not do anything about it. They said to call my bank.
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January 2024 by MadWoots
Chain pet store wish there was a local pet store in cottonwood as I need feeder bugs mostly and Pecos bugs suck
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January 2024 by Bubble Tea
Pretty good
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December 2023 by J&J Galloways Farms
Went into Petco today to purchase dog food. my 5-year-old child needed to use the restroom so we walked towards the back and noticed their signs on both restrooms stating no public use restrooms. I am 33 years old and I've been going there since the location opened I have never seen this at any Petco. There is no reason any customer should track down employees to have a bathroom unlocked especially when you have a child that needs to use the restroom. And then I catch the employees talking about how they only do it for December. I am completely against this there is no reason the restrooms should be locked to the public. Have you ever seen the movie Big Daddy? If the employee wasn't kind enough to unlock the door which she had the wrong key for the wrong bathroom wasting more time when a 5-year-old needed to use the restroom when it should have been unlocked in the first place I was just going to Big Daddy it. Fix this problem there's no reason the restrooms should be locked I am completely dissatisfied.
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December 2023 by Steven King
Tried bringing my dog in to get her nails clipped, and evrytime I get in there they have a sign up not taking walk ins. Doesn't matter the time of day that sign is always up when I bring her in. Petsmart never has a sign up saying that so I will take her there everytime now.
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November 2023 by T B
Cashier was friendly, the manager was meh- I understand her hands were tied but she could use some better customer service handling skills- but really the review given is for the store return policy forcing me to have to get store credit even though I had the receipt and was within the 30 day time frame. Now I have a bunch of store credit for a store I don’t want to give more money to.
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September 2023 by Mars
⚠⚠⚠ DO NOT BUY A CHAMELEON FROM HERE: IT WILL SUFFER AND DIE ⚠⚠⚠Poor girl was already suffering when we bought her, and didn't even last a month. We fed her horn worms (she loved them) and crickets dipped in calcium inside a custom built enclosure with plenty of space, plants, warmth, sunlight and moisture. She suffered from a pre-existing calcium deficiency and held on as long as she could. She passed away at the bottom of her enclosure, after a week of being unable to move.