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March 2024 by Sharrie Martin
Will call was the best I have ever had
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March 2024 by Binardo Binardo
Bought Anderson windows (they put them together in their Sandy location i believe) for our new home. Have had nothing but problems and lack of support with windows and tri-fold door still doesn't have a latch set. We've been asking for 6 months for the door latch and get zero support. Finally moved into our house, and froze at night. Inspected the windows - one doesn't latch closed at the top. Do yourself a favor and go buy windows ANYWHERE ELSE. Installation quality and customer support are virtually non-existent. They cash your check pretty friggin fast though. Worst customer support ever.UPDATE: Got an email from the salesman Todd, who said the field support group was under new management, and he was going to make sure things got fixed right. Brandon was the lead man who showed up in Jan, and ensured all my windows were adjusted, trifold door parts ordered and all would be installed correctly. Well, Brandon is the man to have show up at your house. He made everything right, after coming to the house quickly to make sure all the windows were closed for the Jan cold. Thanks to Todd for bringing my situation to the forefront of their field support team, and many thanks to Brandon for getting everything 100%.
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September 2023 by M Wyson
50% higher price on lumber than the competitor. Builders First Source charged me $3.68 per linear foot for 1x8 cedar. It is dried and dirty and warped and discolored because it sets in storage for who knows how long. On the other hand KT Custom Exterior Supply will put it on will call and let you pick it up from Capital Building Supply (the main distributor), and it is fresh lumber. KT only charged me $2.50 per foot. I was shocked when BFS charged me almost $50 for one 12 foot board. Never going here again. I am a contractor but I never opened an account at either place.
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September 2023 by Garry Berg
I got good service the last time I was in but the previous time I was in, the older salesman was quite rude. It was a holiday and there were cars parked out front so I walked in and asked about fencing. The guy made a rude comment about how they were closed and it was posted on the door. What, I’ve got to read everything on the door before interning an unlocked door in the middle of the day? Rude and uncalled for.
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August 2023 by Art Wood
Mark was very helpful, knowledgeable, and his demeanor was most pleasant. if pricing is close we'll switch to your company
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June 2023 by Joel Upshaw
The sales team got me setup and the forklift driver was super helpful getting good materials from the warehouse. Went in for 6x6 posts that I couldn't find anywhere else locally.
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July 2022 by Richard LeFevre
Not much of opinion yet for this place.
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December 2021 by JRM
Not impressed, called looking for products. Woman who answered was short and rude. Yes, I understand that you might be getting tired of all the calls looking for materials you don't have in stock, but you should treat each customer like they were your only one. Sigh.
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October 2021 by HORACIO Mendez
One of the worst experiences ever, really bad service, orfdered very expensive doors, got garbage, doors were warped, no one knows anything, and did not care, be advised.
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August 2021 by Mike Johns
They never have what you need
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May 2021 by zec whip
Great personal service
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May 2021 by Jay Powell
Westin at Heber location was awesome , very helpful and knowledgeable. Westin has very good people skills and treated me with respect. Excellent service this time for sure!!!
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April 2021 by Camren Borg
The only place to buy wood etcAnd the driver of y13 deserves a raise, he's really getting things done out there
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March 2021 by dave laursen
Whoever the man at the front desk was he definitely did not want our business. I thought he was just being direct but seemed a little out of line.
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October 2020 by Kiickstand
They definitely need happy pills around here
