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January 2024 by Robb Penton
Allie really provided excellent and caring customer service. She helped me with a vehicle loan and went out of her way to accommodate my difficult work schedule. Thank you for your professionalism and care.
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January 2024 by Patti Larsen
Anytime I walk into my credit union, someone greats me immediately and is ready to make whatever transaction I need done to occur with swift precision and professionalism. Moriah is fantastic!
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November 2023 by Jennifer Morris
From the moment I first walked into the doors of Utah First Credit Union, I have had an incredible experience. I am always greeted when I arrive by someone who is kind and eager to help me. I have never had more one on one help with any other bank and they make a conscious effort to get to know who you are as a person. They have extended hours that my other bank didn’t have and open on Saturdays! I would tell anyone that they should bank here. 5 star experience!
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November 2023 by Shani Jacobson
Katie was super nice and helpful! She made the process of opening a bank account super easy, and she was really sweet and friendly! Definitely a great branch with great people.
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November 2023 by Jennny Halligan
Moriah is absolutely amazing and she goes above and beyond what I expected when I called in needing assistance with a scam company. So friendly and knowledgeable and I really, really appreciate her!
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October 2023 by JENNIFER GALLOWAY (BL0NDY)
After a very rough year and some major struggles That have affected my bank account greatly. I went in to you first to open a new account. Not only were they kind respectful and I’m judging they made me feel like everything’s gonna get better. Cali was so amazing to work with!!
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October 2023 by Christy Heath
I came to the Utah First Credit Union, Fort Union branch today to withdraw $40,000 to take to your competition UFirst Credit Union. There Saratoga Springs Branch was offering a 9 month CD at 5.5% interest per month for 9 months.In comes Financial Expert Sincerly. Through pleasant conversation and inquisitive questions, Moriah found out I was moving my money to get the CD offer above. She asked me if Utah First Credit Union could match the offer would I consider keeping my money there. I said yes!She immediately emailed the people above her that could make this decision. I let her know, I wanted to make the decision today, by 3:00 pm. Moriah got back to me and said they would honor the UFirst deal and offer me a 9 month CD at 5.5% interest per month.I arrived at the Utah First at 4:30 pm today, moved $40,000 from my Money Market, plus another $10,000 from another bank account into an Utah First CD. There needed to be some contractual changes on the interest rate and number of months of the CD. Moriah gave me the CD paperwork with these hand written changes but assured me she would followup and get me new paperwork for my records with the revised numbers.I have had my account at Utah First for over 20 years and have grown my savings monthly. I will continue to keep my money at Utah First CU, because of the customer service and personal financial service Moriah offered me to keep my business.She also found out I would be purchasing a new home in the next couple months and connected me with Alex in your Home Loan Dept. He has already contacted me and we have started a conversation about mortgage rates and a Home Loan with Utah First.You have an amazing Financial Expert in Moriah. I hope you will recognize her for the amazing customer service she gave me. I will definitely be telling people about the fabulous service I received at Utah First CU and referring them to Moriah.Sincerely,Christy Heath
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September 2023 by Eric Stromness
Carson couldn’t have been more helpful with navigating my needs. He was knowledgeable, quick to respond, and extremely professional. It was a pleasure working with him.
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September 2023 by JENN (BL0NDY)
After a very rough year and some major struggles That have affected my bank account greatly. I went in to you first to open a new account. Not only were they kind respectful and I’m judging they made me feel like everything’s gonna get better. Cali was so amazing to work with!!
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August 2023 by Trevor m Carr
Great place to bank love the app Michael was a gem to work with got everything I needed done answered all of my weird questions and everything! Only thing was the crazy yellow chairs should be orange to match all the other cool stuff going on in there!
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July 2023 by Matthew Taylor
Wonderful experience! Great customer service, easy to set up a new account. Shout out to Katelyn Johnson, she was amazing and gave me a lot of faith in this bank!
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July 2023 by Penny Akins
Moriah was wonderful!!! She answered all of my questions very fast and made the whole process so easy. Very professional! I'm very satisfied with my decision to get my loan through Utah First Credit Union. I will be recommending them to everyone!!
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July 2023 by Noah Nicholls
UT First is easily one of my favorite places to walk into! From the friendly staff to the extremely professional and inviting atmosphere. You truly get a breath of fresh air when walking in. Knowing that my finances are taken care of by the staff there and ESPECIALLY with Katie by your side along the way I will be recommending all my family and friends for a 1st class experience with UT First!!!
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July 2023 by Kristoffer Williams
Seen Utah First was building a branch down in St. George so we decided we wanted to switch banks. Filled out application online then was contacted by Michael. Michael was nothing but outstanding. He kept me informed on my process and didn’t make me feel like I was bothering him when I kept calling to ask questions. Best banking interaction I’ve had!
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July 2023 by Rich Bucher
Branch staff were knowledgable and patient with us as we navigated through getting a car loan. They also made time for our questions afterward and were responsive in following up with additional questions. Excellent customer service.
