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December 2025 by Kacy D Barney
They saved our little pup. Have her some medicine and now she is doing great! She was almost dead and now alive. So great full. Thanks.
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February 2025 by Demi Petersen
This entire Vetco Clinic/Vetco Hospital is a whole headache and a half. Their computer system, which stores the vaccination records of your pets, do not interact with each other. It seems like the clinic and the hospital don’t interact at all either, regardless of providing vaccinations at both locations. Either way, our dog has come to both the clinic and the hospital for his shots, but getting the records of said shots? Has been impossible.
Each time we call for his complete history, we are only sent half of it, and then are told “Nope! This is his complete history!” Only to go through the records emailed, and to find certificates and entire visits missing. When calling back, we are transferred to the hospital side of things, where we sit on hold over and over again while being bounced around to different departments that are either unable or unwilling to help. I am on my FOURTH phone call (all the while being transferred between the calls) just to get his freaking rabies certificate.
I have been told on two separate phone calls during working hours that all supervisors and a whole department is ‘out of the office’ or ‘in meetings’. Requesting call backs and follow up phone calls has been utter waste of time and the attitude that I just got from a customer service representative is absolutely grounds for a job dismissal. Interrupting and talking over a customer is not only disrespectful, it’s unacceptable.
This place is a scam and we will be reporting it to the better business bureau.
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June 2024 by Jessica Christine
I had vaccinations for my cat done at the Sugarhouse location. She had an allergic reaction to them that night, it was bad but not fully life threatening. So I stayed up all night with her, to take her back in the next day. BUT SURPRISE THEY WERE CLOSED! And will
Be closed for 6 days!!!!
My pet is having issues with YOUR service, and I’m told - “oh well, we are closed, hope you don’t die till next week! “
NEVER- NEVER TRUST THEM!
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June 2024 by Olivia Humphreys
We have had great experiences with vetco for my dogs vaccines. They are so patient and kind with my anxious reactive dog. My only complaint is not being able to get in touch with them, I have called a couple times and usually get voicemail and when I leave a callback number I don’t hear back from them.
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November 2023 by Karl Franz (Emperor)
Great fast service for cheaper than most vets
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November 2023 by alyson kinard
Dr. Gold and Laura were great and super helpful
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November 2023 by Kimberly Thompson
Dr. Gold, Kacey and all the staff we u derstabdi g and very informative.
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November 2023 by L. Caitlin
Whoever is answering the phone at the front desk should not be. They are male, rude, hard to understand and refused to tell me the base cost for an office visit. Super weird.
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November 2023 by Reanna Statham
They were very good with my pet very good with me explained everything would highly recommend
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November 2023 by Kim Lane
Victoria is very knowledgeable about the cat food and I am very grateful for her amazing customer service!!
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November 2023 by Ruth Texeira
Perfect!!
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November 2023 by Liz Smith
I had my dog there for teeth cleaning and they did a great job. Jeriko has white teeth again. They also took really good care while he was there. I would recommend them to everyone I know
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November 2023 by Martina H
Very gentle and caring staff!
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November 2023 by Alma Curtis
Dr Gold was great, answered all our questions and concerns for our sweet little Sasha
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November 2023 by Topher
Polite and friendly staff; Love Dr Gold; fast but not rushed service; reasonable pricing;
