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October 2023 by Danya Janko
I’ve taken my cat Shadow to this clinic for his check ups and teeth cleaning for a couple years and I’ve had nothing but great experiences! He just got his vaccines and he didn’t even flinch and he wasn’t upset at all. He even liked to sit between the tech’s feet as she was typing on her computer. Will definitely keep coming back!
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October 2023 by Jaime Montoya
DON’T bring your pet here. They don’t have good Vets, probably the only thing they can do is vaccinations, but still be careful!After Dr Gold got retired, the Midvale Clinic is not reliable anymore!
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August 2023 by Maddie Jones
definitely wouldn’t recommend it. my cat had serious breathing problems that were dismissed as “probably not a big deal” for a full year (three appointments for this specific issue), no testing or anything was done, and when i finally switched to a new vet i found out that it’s chronic bronchitis… also found out that they only gave my cat his rabies vaccine when they definitely implied he was getting the full gamut of necessary kitten vaccines. i didn’t double check the paperwork i was sent home with, so that’s my bad, but when i make an appointment for a kittens first vaccines i kind of expect more than just rabies.
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August 2023 by Elaine Stilson
This animal hospital is sketchy. I needed a refill of insulin which the vet declined after 3 years without a previous problem. I had about a week’s supply left by the time they finally informed me of their refusal. They told me to book an appointment but didn’t have availability for about two weeks. To makes the situation even more difficult, a close family member passed away. I would be out of town for a week. I tried to get an emergency supply until I got home. Of course that was also denied. They are unfeeling and incompetent. Each time I tried to speak with someone other than the receptionist I was told “no team members are in right now “. Apparently the vets are never there. I was desperate for a little basic human compassion and actual concern for my cat. At this point I thought my only option for her would be to either surrender her to the Humane Society or let her suffer and possibly die while I was away. They simply didn’t care!I would advise anyone with an animal that requires the care of a real veterinarian, please look elsewhere. I was able to get an emergency refill and follow up with a good, caring vet. Vetco is not one.
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August 2023 by Taylor Wilkin
The service here is terrible, and apparently they don’t have a permanent vet at this location, so don’t bother. They don’t even disclose this information before taking your money or time. I took my cat here to get some blood work done to see what what was wrong with her. First, they aren’t very pleasant people to talk with, they act like they really don’t care. And second, they tell me we will call you with results which never happened, so I call and I’m told I have to wait an entire week for information because there isn’t a vet there. They charged me 300 dollars and then did basically nothing for an entire week, while my cat was still not feeling well during that entire time. Do not take your pet here because all they want is your money.
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August 2023 by Kelley Parker
We had an appointment booked and confirmed via text for 3pm on 8/1. After receiving a voice-mail from someone in their office, they arbitrarily canceled our appointment and gave it to someone else. This place is extremely unprofessional and I will highly consider never using their services again. No one will provide a single reason as to why it was canceled and the voice-mail said "we're overbooked and this is just a wellness check so we're canceling it". I have never been more unimpressed by a company's actions as this.
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June 2023 by Paul Flores
Terrible place ! They ripped my mother off and she is 70. The customer service was terrible as well since they laughed at her for speaking with an accent. It also seemed like they only care about money and not the pets as well because they want to charge you even for the air you breathe. Please pet friends stay away from this place at all cost!
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May 2023 by Jeriko Pawsta
I had my dog there for teeth cleaning and they did a great job. Jeriko has white teeth again. They also took really good care while he was there. I would recommend them to everyone I know
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April 2023 by Katie Schatz
The staff at Vetco is always so inviting and personable, and they treat our dogs really well. This visit was a neuter surgery for my dog, and it was super quick, he seems to be relatively pain-free, and they gave us all of the info we needed to feel secure in taking care of him post op.
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April 2023 by Maria I
The Dr Gold and all his team are the best in all Salt lake City. Vetco Total Care Hospital, in Fort Union Blvd. I'm very lucky to have them to take care of my beloved pets.Thank you so much.Maria Ibarra.
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April 2023 by Christopher Cesko
Polite and friendly staff; Love Dr Gold; fast but not rushed service; reasonable pricing;
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April 2023 by Kassandra Merritt
Staff was super friendly and knowledgeable and happy to answer all my questions. Dr. Gold is great at giving practical real advice and instruction on care instead of trying to sell you medications and procedures. If an over the counter med or treatment would work he tells you about it. Plus he just knows his stuff and cares about what actually is going to help you and your pet.
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April 2023 by Jennifer Dunn
Dr. Gold and staff were great! I love that I was able to schedule an appointment online for the same week.
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January 2023 by Tami Knubel
The doctor and his assistant were both very thorough, kind with my dog (and myself). I felt they truly cared about my questions and concerns and took time to address each issue.
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September 2022 by Sleep Face Buttercup
For basic shots they are fine. But go forbid you might actually need them. On their website they tell you to call them immediately if your dog is vomiting, has diarrhea or isn’t eating/drinking. They want to charge you for a vet plan but be advised — if you have a sick pet, their response is ‘we don’t have any appointments and our other locations don’t either’. Worthless
