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March 2024 by Nelson
They refuse to give me my pickup order at the empty drive through.
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March 2024 by Tatum Stanworth
Had a car pickup order that was ready for ten minutes until I went inside wondering where it was. All employees were talking behind the counter while I waited to be greeted, and when finally someone looked my way I asked if it was okay to grab my order as it was supposed to be delivered to my car, and she just scoffed and rolled her eyes and turned around without saying anything. Horrible service
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March 2024 by Christian R
Cafe rio please do better. I ordered a tostada and the dressing cup is half way filled. It’s not that hard. Cafe rio used to be so good and the quality and service has gone down so much. Getting jersey mikes from here on
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March 2024 by Casey Webber
Dissapointed you get virtually no lettuce with your burrito now. The tiny bit of lettuce I did get was soggy. That’s disgusting . The quality is why I used to come here . Been a favorite for years . No longer . Don’t take away a good thing with the lettuce
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February 2024 by Lucas Powell
It's fine and
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February 2024 by Sam Bishop
Huge signs: “Open at 7:30! Now serving breakfast!” Drive all the frickin way here waited for 10 minutes only to be told that it wouldn’t be ready to open until 8.
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February 2024 by Leyda Luxo
The food is very delicious, I will recommend it with my family ????
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February 2024 by RINA ROLDAN
I loved the food and they were very attentive offering samples of the new food, I will definitely returnParking: There is always room
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February 2024 by Cindy Westenskow
Don’t bother with ordering extra meat or anything it’s a rip off. they give you a small condiment cup that’s almost full then charge you 2$ not worth it. I don’t mind paying extra but when I do I expect it. The Employees seem put out when ordering.
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February 2024 by Lucent Fox
Ordered pork tacos, apparently the pork was out, so he just poured the sauce (no meat) into the tortillas instead of refilling it. Tried arguing with the guy but he wasn’t having it, honestly should have just walked out at that point.
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February 2024 by Rie Mathews
I've never had a problem picking up my online order through the drive-thru... until today. They told me I had to go out front, so I had to wait in line, as there's no way out once you're in the drive-thru. They weren't even particularly nice about it, either. I won't be coming back to this location. The one on 59th and State has always given me my online order in the drive-thru. This one did, too, until today. Not cool.
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February 2024 by Hunter H.
Me and my gf arrived, ordered the steak burrito and two steak quesadillas and proceeded to wait the next 15 for them to cook the steak. Then the lady making my burrito tore a giant hole in the tortilla and tried to cover it up with lettuce while I watched. I gave it two stars because at least the food was good but the service left much to be desired!
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February 2024 by LEGENDofBEANY
Culture used to be so great. Now the employees appear to be low energy and not really enjoying their job. Food quality not as great as it once was years ago sadly.
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February 2024 by Ashlee W.
first of all, didn't even realize my order was late. didn't even start it until i got there and said "oops" and also how are you not going to let people pick up a online order through a drive through? what's the point of a drive through? you're already giving people food in a bag through a window one way or another ?
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February 2024 by Skylar Stilwell
Only three things are constant in life:Death, taxes, and Cafe Rio inconsistency. Ordering the exact same meal at the drive through and in the store yield different results. Protein advertised varies in availability, and half the store is closed off for seating two hours before closing. This ain’t it, chief.
