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October 2023 by Donnetta Mitchell
Great, personalized, friendly service. Provides expert advice and guidance resulting in money saved and no surprises. Toby Nash and her team are also fun to work with! Update 10/23/23: Toby set up a fabulous vacation package to a luxury adult all inclusive resort in Cancun. She even coordinated the travel and arrival times of my friends coming from Ecuador. Everything worked like clockwork; not even a little hiccup! I can count on Toby's attention to detail and helping me have the best vacation experience possible. I highly recommend Toby Nash and Cruise & Travel Masters!!!
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September 2023 by Gregory Allred
Toby and the people that work here are the very best at what they do. You can't get any better people in the travel industry. Bar none, hands down! Book a cruise today with them and you will not be disappointed
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August 2023 by Crystal Peacock
Can't wait to start planning my next trip with Amy at Cruise and Travel Masters!
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March 2023 by Susan Achterberg
Plotting our second cruise with Natalie! She does a great job! She answered tons of questions about customs, cruise ships, and many others. Our trip was flawless.
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November 2022 by Bones
Do not use this travel agency. You’ll get a better deal and service if you just book directly with the cruise line. They don’t tell you up front that if you have to cancel they charge you $100 PER PERSON on the reservation even if you’re in the cancellation window for the cruise line for a full refund. They are not up front about this so I recommend you take your business elsewhere.
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November 2022 by Rob Hazen
We booked a cruise for a rather large extended family trip. Due to the ever changing circumstances within our family and the difficulties with travel during a pandemic, I am sure this has not been an easy job. Holly has handled each turn with professionalism and has provided excellent customer service. It is nice to have a liaison between our family and the cruise ship company. Holly has been an expert navigating us through this trip.
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November 2022 by grant gudmundson
My wife and I cruised to the Mexican Rivera with Norwegian cruise line from December 5th through December 12th. The cruise was more than outstanding and our agent did a suburb job with helping us with our plans before and after the cruise. Her expertise, professionalism and obvious interest with our situation was stellar! We would not want to do any further travel without Holly's help. We now consider her as one of our family. GOOD JOB HOLLY JANES!
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November 2021 by Christina Saunders
Amy Cutrubus Cunningham with Cruise and Travel Masters is not only the best travel agent in the universe, she is also sweet, patient, joyful and super quick!! Thank you for everything, you allowed us an adventure and you helped me get my husband out of the country. I hope to meet you in person one day and I can't wait until our next vacation... You will be my one and ONLY call.
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November 2020 by Sharon Koch
Cindy Swensen is excellent. I have worked with her on several vacations and cruises. She is very friendly, fast, and thorough. I can't imagine working with anyone else. I highly recommend her.
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November 2020 by Greg Larsen
Another great trip to Playa del Carmen. Holly Janny seems to always surprises us with upgrades Galore. This is our third year to the same Resort the Rio Palace car transportation with Lomas was perfect and flawless. She also surprised us with upgraded rooms Oceanfront sweets Superior rooms. It was nice of our group of 6 to all sit together on the plane going and coming home. Thank you Holly for another flawless enjoyable trip. You are the best. Greg and Sandra Larsen
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November 2020 by Kylie Aloi
We had a really great experience with Cruise & Travel Masters! Emily Jensen is truly awesome! She took time to explain helpful tips and answer any and all questions we had. She was knowledgeable and walked us through our various options for our trip. We will gladly use her again for our next vacation!
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November 2020 by JaNiece Warren
Our agent Cindy S. is always so efficient and helps with all our questions and problems. She adds to our cruise then subtracts things, whenever we change our minds, she is a wiz at what she does. She handles whatever our group needs with great understanding no matter how frantic one of us may be. We can alway trust and know that our vacation is set up with great hotels locations. She's the best!
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November 2019 by Samantha Brandt
Horrible experience from the start. I told her I would order our own airlines tickets and we purchased airline tickets and she had somehow already included them. When I asked her to cancel them she said it was not possible to cancel them and that we would need to cancel the ones we bought. Southwest refused to cancel our tickets and now we have $800 dollars in credits that expire by April! I called American airlines and they were willing to cancel the tickets and our travel agent just didn't want to because she was making a commision on the $5000 dollars we paid .Then we get to the airport to come home and American Airlines had changed our flight and said they notified our Travel Agent and we never heard a word from her about it. We sat at the airport for 6 1/2 hours! It was just an unpleasant experience with alot of run arounds. Will never use them again.
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November 2019 by Hilarie Heinz
I'm not surprised AT all that their reviews on Google are SOOO high. Amber Burt was SOOO helpful with us. We found a rental car that was cheaper than through any company, including the one she booked it with. AND EVEN Costco (gasp). I had about 5-6 people say Costco was the cheapest, but it wasn't. AND I LOVE helping smaller businesses thrive. I would whole heartedly recommend this travel company to ANYONE.
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November 2019 by Anna Madsen
I was very impressed with how organized Sasha was with our Mexico booking! She made booking with a large group (3 families) a breeze! Travel Masters has the best deals and are very responsive.