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October 2023 by Dalia Lukolo
Very honest and reasonable dealership.
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April 2023 by Jason K
Worst insurance EVER! I I have received a notice by email that my auto insurance was up for renewal, and that I must sign in to renew it or I will lose my new rate. I decided to ignore the notice and Allstate decided to charge my card on file just to find out I called them and they apologized. They did that so they went ahead and cancel the policy to give me a cancellation notice by email, they had never send it out so I called in and they said oh we never saw a cancellation notice before. However, they promised me they will send one out and they did and I keep getting threats to weeks later about how theyre going to take me or account to collections. This is not paid call Allstate again they said dont worry about it now here they are taking me to collections, saying I never paid. I had talk to the back office and show them proof of my new insurance because that was the only way of getting out of collections and they just ignore my email. Dont ever sign up with them.
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October 2021 by Alyssa S.
Very unfriendly and sketchy. Walked onto the lot and everyone looked at me like I was the plague. Do not go here.
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September 2021 by Travis Holtman
Pushy salesman. Car was trashed didn't try to fix the basic stuff. Seemed like he didn't care.
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August 2021 by Orion Badger
Great experience here. Fast and easy service. Great price for such a small business, hope I won't have to return here for a few years atleast but when I do I will be more then satisfied with my purchase again.
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July 2021 by Gary Galvin
Had a terrible!!! Experience with salt auto. Would recommend them to nobody. They only care about the money and there mechanic is no good. Taking parts out, and putting them together wrong. The vehicle I bought wouldn't have even passed inspection. I feel COMPLETELY taken advantage of!
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July 2021 by Emma Blodgett
Very shady. Bought a used vehicle that had a “clean title” only to find out that it has suffered major damage and needs to be repaired. Attempted to communicate with the seller about it, but kept being told that the owner did not know anything about the car and that it was his “cousins car”, with no information given before purchasing, yet he said that it was not in any accidents prior to purchasing. Very unprofessional and dishonest, would not recommend. Stay away.
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May 2021 by Rosemary Fechser
Our experience with Salt Auto in Salt Lake has been Very Good! We found Nick to be very accommodating. After discovering a problem with the battery on day two after purchasing our KIA SOUL, I contacted him and he replaced the battery. There was a time factor involved for our travel commitments. He handled the problem responsibly and respectful as well as expediently. He and his mechanic immediately gave us priority in their schedule. Within minutes, we were on our way. Thank You Nick & Salt Auto for your Honesty and Integrity—the Best part of “Good Business Sense”♥️
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May 2021 by Vittawat Sriphongngarm
Initially, Nick was a great salesman who showed us what we wanted to know about the car. He "helped" out with fixes that he was unaware of following the purchase of our car. One of the "fixes" that he did was stopping a rattling sound when we drove the car. Little did we know that the "fix" was their mechanic REMOVING and replacing one of the catalytic converters and when they installed a new one they did a horrible job! We had to pay another mechanic for the fix that Salt Auto messed up on and sold to us without disclosure of this modification. Fast forward multiple months. We've had multiple issues with our car, one thing after another. Another "fix" that we paid for (alternator) had issues and when I went back to Nick asking for the store and item from where he bought the alternator from (assuming I could go back as alternators do not go bad unless faulty under a year and typically has warranty with the store purchased from), he had to history of the purchase or location! Very unprofessional and not trustworthy of any purchases. I do not recommend this place to anyone.
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March 2021 by Nicole Mark
Great Experience with Salt Auto! Nick is a great owner, really easy to communicate with and happily answered all my questions. I got a great deal on a used car and we have loved it! I'd definitely use them again. They are very honest, fair, and great guys!
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March 2021 by Marc Shaw
Had a very hard time communicating with the acting mechanic. He did not speak English very well and I couldn’t understand what he was saying. I have texted the owner Nick and he has given me short answers and not cared to explain anything about the vehicle that I was interested in. Doesn’t seem like a very good place to buy a used car. Also inside the office smelled like they were smoking cigarettes in office and nobody was wearing a mask even though it is the regulation for Utah at the moment. I was very seriously interested in the vehicle that I went to look at but couldn’t get good information about the truck due to not being able to properly communicate with the worker that was there.
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March 2021 by ED WILCOX
I had bad luck with a small dealer and was apprehensive to use one. Salt auto was friendly, and was willing to work with us. We had a good experience and would recommend them.
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October 2020 by Erick Vidal
When I bought my Honda Crosstour it did have shake while driving but when I called back nick said he would help fix it and while I was waiting too he offered me an Uber ride home since I was waiting for so long. The dealership fees are also a really good price. I wouldn’t go to another dealership because he’s been a very big help!
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July 2020 by Brady Adams
He does not support his customers and directly supports lying about car problems as a way to do business. He has now sent the title to the bank with a bank lein even though there was never any loan on the car. The bank cannot find the title so I asked Salt Auto to file for a new title and they keep saying that they are too busy to do this. I am now filing complaint with the Motor Vehicle Enforcement Division in order to get the title for the car that was purchased in May.The transmission stopped working a couple days after he sold my friend a car. When we went back to talk to him about it he said that was part of buying a used car (from him) so he did not care. He also encouraged my friend to buy a car warranty from the warranty company the dealership uses and to lie to the warranty company about when the transmission broke so that the warranty company would fix it. This business has no integerity.
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July 2020 by Hayden Jackson Kaʻaloa
Very good people. They have been kind to me and they are really easy to work with. They will get you a good deal and will present that good old-fashioned service we all look for in a business. I am very impressed! And love my new ride. I HIGHLY recommend them to anyone!!