This O'Reilly Auto Parts store in Moab is frequently described as having extremely helpful, friendly, and knowledgeable staff who provide amazing service. Customers report that employees go above and beyond, offering to check parts on vehicles, providing step-by-step education for repairs, and assisting with tools. The team has been noted for diagnosing difficult problems others missed and for helping travelers in stressful situations, saving vacations and alleviating anxiety. The store offers the standard services like free battery testing, wiper blade installation, and a Loaner Tool program. Specific assistance mentioned includes helping with a replacement gas cap, diagnosing a phantom vehicle noise, repairing a tire with a nail, and fitting fuel hose. The consistent theme across reviews is the outstanding and friendly service provided by the parts professionals at this location.
Very helpful, had the check engine light come on and they brought out a code reader, got the info I needed and I got a code reader of my own
August 2024
Nathan absolutely saved our vacation when our air conditioning was on the fritz in 105+ temperatures! I hope his boss reads this and gives him a raise! He was friendly, knowledgeable, and just an awesome person!! Thank you, thank you, Nathan and O’Reilly’s!!
July 2024
Extremely helpful and friendly. I needed fuel hose and hose clamps. They fitted the hose to the filter I had, cut the hose, and the hose clamps were on the counter when we got back from cutting the hose. Great people and service!
