Costco Hearing Center is highly praised for its knowledgeable and caring staff, especially Liz Harris, who provides thorough assistance and makes clients feel at ease. Customers appreciate the expertise in adjusting hearing aids and explaining options like cochlear implants, which significantly improves their hearing experience. The store itself offers great deals, especially for large families or those seeking bulk products, with many customers enjoying the variety of frozen foods and shelf-stable treats. Despite being often busy and short-staffed, Costco’s employees are noted for their excellent customer service, going above and beyond to help customers, even during busy times or close to closing hours. For example, one customer appreciated how staff handled a late shopping trip with friendliness and patience, making them feel like family. The store maintains a high standard of products and service, with many customers feeling confident in their purchases and improvements in their quality of life, especially through the hearing department. Overall, Costco Hearing Center and the store itself are seen as places where customers find helpful staff, good deals, and a welcoming shopping experience.
Hearing aids are great. Murray Costco’s service is horrible. Go to the Sandy Costco. Sandy Costco’s service is great and they take the time to make sure aids are perfect and you understand features and use
February 2023
I like this place a lot but it's really unfortunate how short staffed they are. The lines to checkout are really long, and if you order food from the food court it take 30+ minutes even for something simple.
February 2022
These guys are alright. Last couple of visits have been good. Not really a one star anymore.