-
October 2023 by Lais Oliveira
I met my fairy godmother! She helped me find the perfect dress for my birthday dinner that night, and steamed it for me while I waited in the dressing room! She even tied my bow and helped me choose matching jewelry! Ultimate hype woman, she took photos of me when we were done!
-
October 2023 by jan clark
Downeast has the best clothes that I have found in any store. Good quality and reasonable prices. They have unique designs that are modest and fashionable. They also carry jewelry and accessories. I love to shop their clearance rack too.
-
October 2023 by K Jenkins
Helpful staff. First of all, though, I have to just say that Downeast has a chronically peculiar color palette. Everything is always muted, dusty colors with cream, bright and off white backgrounds so everything looks old and worn out. Lots of super fleshy colors that wash out at least 50%of skin tones… I tried on about 15 dresses and walked out with 3, after the super helpful employee told me I could just return anything that didn’t work. Turns out that’s not true. She didn’t tell me the clearance dress I bought was not returnable , as I found out the next day when I went to return it. And she told me it was on sale for $19, but it was actually $29. I think she deliberately wanted to get the sales regardless of the method. I’m stuck with this dress for which I paid $10 more than I was told it would be, that I wanted to return because I decided it wasn’t the best fit or color, but couldn’t return. I did end up with one dress I like, but I will probably not ever be able to rely on downeast for future clothing needs. I’ve been sparing shopper for years, and an reminded of why whenever I go ina store. Ugly colors and at least one dishonest employee and questionable service.
-
October 2023 by Katie Hubert
The clothes were so cute! I wanted to try on everything in the store. The employees were so friendly and super helpful. Great experience.
-
September 2023 by Leslie Calton
The manager in charge was rude. A lady came in with her young son and she was telling him to to not touch anything. When I asked questions about the material of a shirt she was short with me and annoyed. It made me feel uncomfortable in the store. Not great customer service at all.
-
August 2023 by A W
It was great having one older employee stand behind the register while I was trying to check out totally ignore me while she was on her cell phone. Customer service was terrible.
-
August 2023 by Robbin Stephens
Excellent service! Very personal and attentive and great clothes and prices. I always appreciate a teacher discount!
-
July 2023 by Beth Bingham
Store was well stocked and customer service was great! Someone approached us and got us a dressing room right away. We found multiple items that were perfect and were in and out pretty quick.
-
July 2023 by Amber Lamoreaux
10/10. The workers are wonderful and the manager is so so kind. One of them actually also helped me find a lipgloss that matched my new dress perfectly. Great service. Great store.
-
July 2023 by Rachelle Smith
Cute store and clothes! Nice and helpful employees. Clothes not on sale are on the higher side but there was a good selection of sale items to choose from if on a budget.
-
June 2023 by Angelica Lopez
There were no options for modest short options that I was looking for. No one really asked me if I needed help until I got to the back of the store. Rather than showing me what I asked for, they just told me where to go. They were not busy, so they easily could have shown me. Also, the clothes are so over priced for the quality. Albion Fit costs just slightly more but has way higher quality clothing and more modest options. They also are always so nice to me. I’m just saying, if DownEast wants to charge that much, they need to improve quality and customer service. I’ll be going to Albion Fit until then. The sales people were nice at DownEast, so no complaints there, they just need better training.
-
June 2023 by Emily Biggs
The sales associate was unkind, and said some pretty rude things about me, and other customers while I was there. I was surprised by her behavior.
-
June 2023 by Janessa Taylor
I’m annoyed that I couldn’t use an online coupon for my shorts that were like $65 ? Also, half the clothing was something my grandma would want me to wear?
-
May 2023 by Annie Westwood
One of the best retail shopping experiences I’ve had lately. The assistants were genuinely so helpful without feeling pushy. They even called around to multiple stores for me to find my size in an item they were out of.
-
May 2023 by Sierra Dodson
The sweet older lady that helped me (I wish I could remember her name) was so playful and so helpful getting me a room set up and got me new sizes when I needed. I really enjoyed my time shopping at downeast :)