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March 2024 by Safuiono Alofipo
Says they're open right now at 8am, but no one is here and it's closed. I know they're usually open at this time and was looking forward to the visit since I dropped my vape and was looking desperately to replace it... but they're closed. Sad times. I hope they're opened during lunch hours.
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February 2024 by Adrian “AJ” Lindsay
I called to see if they had a specific coil in stock, before I drove there for no reason and the girl that answered the phone said she was going to check for me and then left me on hold, until I finally gave up on waiting (15 min later) and when I tried calling back the line was busy the countless times I tried calling it. Not very nice customer service if you ask me... Wouldn't recommend.
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February 2024 by JENNIFER GALLOWAY (BL0NDY)
AlwYs my go to!! The girl with super short hair is so knowledgeable and always on her game!! Feel like she is always there! She needs a raise or a day off, maybe both!! Either way, she is always pleasant and kind!!!
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February 2024 by Shyanne Quick
Elite is one of the top places I like to go, the prices are great and the staff is extremely friendly. Ive been going here for a couple years now and never have been disappointed with my experience!(:(:
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September 2023 by Rebecca Armstrong
They had good prices. Now they’ve gone up quite a bit and don’t even cut you a deal if you buy two or more puffs.
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August 2023 by Danshap0127 Shapiro
For the most part, the people who work here are friendly and knowledgeable about their products. The reason for the one star is simple. They are constantly late opening the store in the morning. I’ve stopped by between 1030-1045am multiple times to find the store still closed. A few minutes a couple times is one thing, but almost an hour past when you open and no employees in sight is unacceptable. This has happened at least 4-5 times in the last 3 months. And I only come here once a week at the most. Which tells me that they are constantly opening late. Either change your hours(open later) to accommodate your employees or get new employees that can be on time. You have customers outside waiting for you to open. This is ridiculous.
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July 2023 by Jace Robinson-Green
They’re always very helpful and friendly! I come here often ??
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July 2023 by Desirae Andrews
Just stopped in tonight and these guys were so nice and had great customer service. Looks like we just found our new spot!
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June 2023 by Emily Sterner
Been coming here for the past 3 years and the staff is always very polite and super helpful. The house juices are really good and fairly priced... I appreciate the rewards program, everytime I go in, I end up getting a discount from the last time.
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June 2023 by B G
Sign is lit up “Open”, door is locked business hours say open 11am it is 11:34. ??
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May 2023 by Mark A
This is the best smoke shop ever. Owner is so cool and funny. The employees there are amazing and always willing to help.
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April 2023 by Brandon Cebulak
This place is beautiful! Absolutely stunning! From the outside you would never guessed the smokers paradise that lies within. Welcome to heaven at Elite, damn. Talk about doing it right!
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April 2023 by Nick Donner
The owner and staff here are super friendly, and makes you certainly feel elite from the moment you walk in to when you walk out.They are knowledgeable and educated in their products, ive never been led astray here. They always take good care of me, and for that they have a loyal customer in me, and I really have to put an emphasis on their professionalism and kindness. (This goes a long way with me.)Good atmosphere, love their Koi fountain and the fish!
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February 2023 by Taylor McReynolds
Just a little disappointed that sweet Z28 wasn't there when I was. Staff was very friendly and helpful. Prices were very reasonable.
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January 2023 by Remington White
Elite is the place to go! Ryan has hired the best customer service employees there is. I would also like to shout out Mac for being a superstar! There unfortunately was a financial transaction error after I left the store. I noticed it on my account a few days later and made a call to Elite. Without hesitation Mac told me to drive down and she would get it taken care of. She went above and beyond to make it right. I couldn't be more happy to be one of their customers. If I could give 6 stars I would based on customer service. Keep killing it guys. You guys are amazing!
