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February 2024 by Cheyenne Brooks
They've had my car since January 11th it's been OVER a month! I had to keep contacting Shannon myself because I NEVER received any updates and even after informing Shannon I wasn't receiving any of her emails she supposedly sent so I gave her a different email address and I still NEVER received any emails updates! I've had to continuously call the shop for updates and every time Shannon said she'd call me back with updates I NEVER received any calls backs!! This is RIDICULOUS! I'm paying out of pocket for a rental car even though I have full coverage so that's been a joke and I've informed Shannon that I'm paying for a rental car you'd think she'd be more on top of things....This is the worst experience I've ever had!
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January 2024 by Xochitl Ayala
Sooo professional thorough and quick!They were a gem to work with and kept giving me updates via text which I loved.If you have a rental you can drop it off there and they will call the rental company to pick it up!Hopefully I don’t have to use them again but for car repairs shop great people!
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December 2023 by Elida Wadsworth
Friendly customer service and fast repair times!
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December 2023 by Darren
Courteous, prompt, reliable service. Did exactly what they said they would do, when they said they would do it. Great input on best solution for my repair and great work.Services: Painting
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October 2023 by Wendy Zurinskas
I am very pleased with the service and quality I experienced at Gerber Collision in Murray. Shannon was informative and helpful and the entire staff made it great experience. I am happy with the way my Tacoma looks after repairs!!Service: Body & Trim
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August 2023 by Carlene Nadia
Best shop! They did very good, quick work, and just have excellent service overall!
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July 2023 by Trisha Li Mura
Horrible. Zero stars if it would let me. It is as if they just painted over our damages on our back bumper from a car running into us. They didn't smooth it out at all. They scratched our leather steering will and the car wash looked like a 5 year old did it with a dirty rag.
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May 2023 by Brenda Valdez (BreeValdezz)
My insurance sent me to this place to repair my sunroof glass and Jeff really took care of me and kept me updated. I really appreciate their work and customer service!Service: Auto glass repair
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December 2022 by James Garbett
They’ll forget to reinstall parts and gaslight the customer! If that doesn’t work they’ll accuse you of lying and blackmailing their company!
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December 2022 by Kenya Renfrow
I arrive 15 min late for mine appointment due to almost being involved in another collision on the trip down and was received with a rude response from the receptionist.She rudely told me that “They have other appointments and I would need to reschedule” without so much of a chance to explain what happened.I walked out upset by the unprofessional attitude and do not recommend this business.
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December 2022 by Tierney Kellam
Shannon was so helpful and kept me updated throughout the process. My car looks better than ever!
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October 2022 by Owen J.
Slammed my car into a steel support beam in a parking garage. I was able to hand it over the next morning and was looked at quickly and parts were ordered as soon as possible. They were able to get things paint matched and assembled as soon as possible and got it back to me in 2 weeks from when I brought it in. Very happy with the end product and they were giving me updates whenever something happened. They even took the rental back to the rental place for me.
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September 2022 by JEFF WATROUS
A big THANK YOU to Aftynne!! Replaced my sun visor under warranty after 5 years! Great customer service!Service: Body & Trim
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August 2022 by Jenny Riggs
Aftynne was amazing helping with the whole process!My car looks great and I would definitely recommend and return!!Service: Painting
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July 2022 by Brad Martin
They kept me upto date on my repairs and my vehicle was ready when they said it would be. Thank you to the staff of Gerber Collison & Glass
