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“I’ve been working with Shane at ProSource Wholesale for more than 20 years. In my experience, the true measure of a great supplier is how they respond when challenges come up. It’s easy for a company to look good when everything goes perfectly, but what really matters is how they handle the occasional problem.
That said, in all the years I’ve worked with Shane, things have gone smoothly 99% of the time. On the rare occasion something hasn’t gone according to plan, Shane has always stepped up, come to the table, and done everything he could to make it right.
Whenever I send customers to him, he takes the time to listen, understand what they’re looking for, and help them find the best solution for their needs. Shane is professional, reliable, and genuinely cares about his customers. I can’t recommend him highly enough!”
“Leslie B
I am doing Gen Maintenance for over 40 homes in the area. So I basically know every employee here and I am here several times a week, every week. Leslie is the best here. She should be running this location for sure. Fast, efficient, doesn’t waste time. Thank you”
“Paul @ Vision Mirror and Shower did an amazing job with the shower glass on my basement bath. Prompt, professional and kept us updated from initial bid to date of install.”
“I’ve been going to this Home Depot for
a couple years now for all sorts of things. Each time I go the employees are helpful and kind. Especially Ner. He isn’t specialized in piping or the pipe fittings but did his best to assist me in finding everything I needed.”
“This place is amazing. Largest selection of cabinets hardware I’ve ever seen and the owners were very helpful and very informative. They even stayed way after closing to help us decide and find options. I will recommend this place to everyone looking for hardware, sinks, faucets and countertops. Thank you Heather for all your help.”
“We went in to find supplies to fix things around the house also in the back of my mind knowing I needed to upgrade my washer and dryer.
So we wandered into the appliance section and were promptly greeted by Darren. When I say low pressure but above and beyond service, this is your guy! He had a chill vibe and didn’t pressure us and gave us the best recommendations based on my needs and budget. He did recommend the best products to match the two machines we bought. He was super friendly and very knowledgeable. He walked us through the department and went over sales on different products not just the machines and I will be going straight to him for cabinet upgrades in the next few months. Overall the store was clean and quiet which I guess for a hardware store is good”
“I had the best experience with the Ryobi rep. He helped me navigate through the power tools selection and helped me choose the best deals for my home projects! He was very patient, kind, and a good listener”
“My child was out of sight, and I was frantically searching for him. An employee noticed me and promptly announced Code Adam over the PA system. The incredible response from everyone in the store, rushing towards the doors and aisles in search of my child, was truly remarkable. I found him hiding behind a washing machine. Thank you all so much!
P.S. Today was a valuable lesson in parenting.”
“Issac was super helpful in the tool section! I needed help with the tile and he helped me out and pointed me in the right direction with some great tips and tricks. If I was able to give them tips, I totally would please give this man a raise one of the kindest employees I’ve ever talked to in my life no exaggeration”
“Matt in the gardening section was very helpful today. He loaded our mulch with a smile and took my wife inside the store to find some items we needed to kill weeds. He was delightful!”
“Nice place to get started with your house renovation. It's a large home depot location. They have everything but they are very understaffed. You have to wait for 10 min In order to get the customer rep.”
“Very helpful. Great employees. They have everything you need. Even if it's something silly that most places don't have. They have it and will help you find the right piece tool, whatever you need”
“I really like coming here. The customer service is great. Also the quality of the customers are better. I can tell because they're polite around me. Definitely worth going the extra mile to come up here. Such a beautiful store and a beautiful location.”
“Big, big store of almost everything you need for home repair or remodel. It can be overwhelming, if like me, you have no clue about home repairs/home remodeling and or home building. It's hard to find someone to help, but when you do they seem to be knowledgeable. Many outdoor items a good selection of plants/flowers/trees/vegetables and fruit trees”
“Lots of products, very helpful employees. They will get with others working there to solve your problem or get you the right product. They can order items they don't stock or are out of. You can get many of them delivered also. Sales always great! I appreciate the military discount now connected to my cell phone! No longer need a manager to complete transaction.”
“I had 2 guys help me on Saturday June 21st they were both named “Luis” both of them where amazing very helpful I totally recommend them to help me bring up my fridge all the way to my house.”
“This is one of the most helpful and friendly Home Depot’s thanks to employees like Temoc. He not only pointed me in the right direction for an electric lawnmower, he made sure it was ready and I knew how to use it.
Thank you!!”
“I have been to the store many times. They are always so kind and helpful. If you have not seen the new edition they have added with all the tools you're missing out. Seriously, great tools for half the price!”
“It's great to see the level of great customer service from Michelle and Ron. I shop there numerous times and as if they are working because I know that the level of customer service and their product knowledge is very superior than most associates! Seek them out and you will not be disappointed.”
“Wonderful customer service but unfortunately they no longer keep large appliances in stock. This would be fine, but they require you also pay a delivery fee. This is not optional since you cannot physically pick it up yourself so I think it should simply be part of the price of the appliance.
Update: they delivered the appliance and didn’t even bother unboxing it. Not sure what the $39 fee is even for.”
“Ann is the best! She helped me with my orchids last time and today with my new plants. She knows so much about plants and always gives the best advice. I’m so excited about my new plant and the products she recommended. Highly recommend asking for Ann!”
“I had a really great experience and wanted to share it. I originally ordered Trex railing back in August before winter hit, but didn’t get a chance to install it until March when the weather warmed up. Since it’s a two-story deck, I realized I had purchased the wrong size (36” instead of the 42” I needed).
I spoke with the store manager, Colton, and explained the situation. He told me he would look into it and actually followed through by calling me back. He let me know I could bring everything in for a full refund—which, as a homeowner, is incredibly helpful when you make a mistake like that.
The return process was smooth, and Corey was also a big help getting everything taken care of. Because of their customer service, I’m now ordering the correct size through Lowe’s.
Huge thank you to Colton and Corey—you guys are amazing. This is exactly why I’ll keep coming back.
—A returning homeowner”
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“Went to Lowe's this morning in Murray UT about 500 W 4700 S
It was 7:30 am received great service from Lily and Ayan they both went above and beyond find a price on an item very patient and pleasant.
They gave me a card to do a survey unfortunately I lost my receipt so I wasn't able to do the survey so I thought I would do this review and hope someone important reads it thank you girls for making my morning very pleasant keep up the good work, next time I'll do my email receipts they won't lose it.”