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December 2023 by Javed S.
They don't seem to be interested in new business. I've tried to call a number of times. Each time I'm abruptly told they're too busy. Also not ready to give any estimate of when they'll be able to take my work. They're a waste of time as far as I can see!
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November 2023 by Wallace W.
For decades, Interwest Electronics has been the best place in the Metro Salt Lake area to go for audio repairs. They are very knowledgeable and proficient in their craft. Their costs are not low, but you get good value for your money. But, one caveat, their work is so sought after, it's nearly impossible to get a spot on their list for repairs, for which the wait is almost a year long. But persistence can be key, and maybe, if your project is interesting enough, you just might get a spot on their schedule. If you do it will be worth the wait.
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October 2023 by MrGoneizback
The experts for electronics repair. They brought back to life my 45 year old audio receiver and I couldn't be more pleased with the service I got. It had blown resistors, leaking capacitors, bent knobs/dials and they were able to make it look and sound like new again. It sounds amazing now and seeing all of the equipment in their store was incredible. Record players, amplifiers, speakers, stereos, they can fix it all. Electronics repair is a dying art and there are not a lot of people left with this kind of experience anymore so I feel very lucky to have Interwest Electronics here locally in Utah and will be using them again. Thank you, thank you, thank you.
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October 2023 by Nautica Harris
Months ago I took my dad receiver to get fix and was meaning to write a review but just forgot to. Randy was very kind and thorough with the process. He was very quick and I was very surprised by his turn around time. I highly recommend this place.
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October 2023 by Kin N.
Took my 37 years old Denon receiver in for repair because the volume control was getting bad; after the repair, I noticed there was another issue... I brought it back and Randy took care of it within 24 hours! no addition cost. Older receiver are much better than the newer integrated circuit boards receivers, so I am okay in spending the money to get it fixed. Great service, extremely knowledgeable, will definitely take my electronics to them in the future.
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September 2023 by Marshall Alford
Absolutely the best service I’ve gotten anywhere. I took my father’s turn table in for some issues including variable speed and the consequences of long overdue maintenance having not been completed. Randy went through the whole machine with care and attention to detail. His depth of knowledge and experience working on these machines is second only to his wonderful personality. I trust him and his team at Interwest to take care of both technical and sentimental audio equipment and I think you should too. Thanks again for taking such good care of my record player and for making it such a good learning experience!
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September 2023 by Kirk Lay
These guys are amazing! They really know what they are doing, they have been here 50 years. They have most parts for your vintage stereo in stock, and they only use the best parts. This is where you want to go to bring your vintage equipment! Mine is like new, Randy really has a passion for these units, he even brought the wooden cabinet back to new!
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August 2023 by Colby Rytting
I've known Randy for many years. Due to his longevity in the consumer electronics industry, he has an amazing depth of technical knowledge (especially with legacy audio gear). His company has serviced several items of mine including a 25 year old Technics 110 disc CD changer, and a 50 year old McIntosh system (pre-amp, power amp, and environmental equalizer). They all work as though they were brand new. I highly recommend Interwest Electronics for the servicing of consumer electronics both current and legacy. Colby Rytting
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August 2023 by Madeline Hileman
Randy is the best! I took my new turntable in which had to have stylus replaced, not only did he fix it on the spot he taught me a lot of things about setting/adjusting the table for the future. Would not recommend any other spot for turntable repairs
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August 2023 by Kailey DeVaan
I bought an old 1960s magnavox player inside a wood console and it ran from the get go but I knew it needed a new needle and probably a tune up based on the sound…. Randy and Dave helped me out SO much! When I went in to replace the needle Randy walked me through how to remove the needle and then how to remove the entire player from the console because of course I have a rare player that doesn’t have stock around anymore. He was so helpful that first visit that I knew I’d be back… so of course a few weeks later the player started skipping on every single record so I brought the whole thing back in for a tune up and to see what was old and broken… turns out the entire thing needed a nice clean up and replacement parts - starting with a cartridge that of course isn’t made anymore. They figured it out regardless and they seriously saved this player!! The guys at InterWest are just SO knowledgeable and priced reasonably! Highly recommend you come to them for your older electronics needs
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August 2023 by Jeff Perry
I gave them a call expecting to have to bring in my Yamaha CA-1010 and pay a great deal to have it repaired, but Randy was able to talk me through a few simple fixes on the phone and my amplifier is now up and running for no cost! Definitely recommended
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July 2023 by Jeremiah Colbath
Brought a turntable that was sounding tinny with records but fine when I connected my phone via Bluetooth. In 5 minutes Randy had figured out the problem and fixed it no questions asked. Wonderful service!
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June 2023 by Megan Barfuss
Wanted a new stylus for my record player, called ahead to see if they carried the part I needed. Randy helped install the part and made sure the player was balanced properly. I really appreciated that he took the time to answer my questions and teach me some things I didn’t know. Highly recommended for your electronic repair needs!
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June 2023 by Nicholas Vasquez
Interwest is the go-to place for repair of your electronics. I went to Interwest to see about getting my vintage Dual turntable and Sherwood receiver working again. What I got was incredible service, immaculate gear and a ton of knowledge and help getting the most out of my system. Both of my units needed a lot of work to be brought back to spec and they took the time to get them working and sounding perfect. Randy truly cares for his customers and his passion for vintage audio gear is unmatched. Not surprised about how many rave reviews are on here.
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May 2023 by Jed Wilson
If I could give this place six stars, I would. Randy is a wizard with audio electronics and knew everything there is to know about my model 1060 Marantz amplifier. Good person and great customer service.
