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March 2024 by Hannah D.
My partner and I went in to try on engagement rings and we received such wonderful service! Corrie was professional and knowledgeable, answering our many questions and concerns with confidence, and was so willing to let us explore all of the options to help us find the best fit! Overall, she helped make our experience truly special and a memory we will cherish forever!
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November 2023 by Lindee O.
I love this jeweler! They have reasonable prices and are invested in helping you keep your jewelry nice. Their customer service is amazing, and the owner is really helpful. We love J Brooks!
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October 2023 by Carter Watkins
Jamie went above and beyond to help me and my girlfriend find the perfect engagement ring. She showed genuine interest and was happy to answer all of our questions. The ring we landed on directly resulted from her guidance and vision, and we couldn't be happier. We would recommend 10/10.
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September 2023 by Heather Sharp
Absolute consummate professionals. Highest quality of service and craftsmanship. Jaime helped my fiancee and I with a custom ring through every step of the process. Their level of work is stunning and I cannot recommend the thoughtfulness of their staff enough.
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September 2023 by Megan Lyman
Very happy with my recent gift from J. Brooks Jewelers. The Rolo Link and Beaded Open Gold Bangle are the perfect stack. Jamie was very knowledgeable and helpful with sizing, even when we decided to take a couple links out of the bracelet. Overall very happy with the service, quality, and design of the bracelets.
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September 2023 by Darin Chao
These guys are awesome! They were able to get my ring just in time for my trip where i proposed to my now fiancé! The ring was a little too big but they took it in for resizing, no questions asked. Great communication with even better customer service. Would recommend 10/10.
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August 2023 by Mike Prows
Jamie was awesome and she looks just as cute as ever Pregnant. She's locking, she gets to get rid of her belly I don't.. Love that girl. My daughter bought her engagement ring from you folks two years ago that's why I'm back doing business with you now. You folks your top-notch.. Jamie was fantastic. Extremely knowledgeable and helpful. She went out of her way to answer questions and gave me some great ideas. Any and all of my jewelry needs I will be coming to you guys from now on. I wanna keep the business local And I am going to go out of my way to let everyone know about you, sweet folks. I'm old school so I enjoy customer service and Face-to-face interaction. You're a professionalism is outstanding and When I like a company I refer them to everyone I know.Thank you for your help Jamie and I pray all Will go well with the birth of that beautiful little angel.God bless,Mike
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August 2023 by Robin Jensen
I love J Brooks! I’ve gone to them several times over the years and they always have an excellent selection. Their customer service is awesome! I always feel well taken care of. I highly recommend J Brooks-they’re the best!
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June 2023 by Mercell Enayat
Had such a wonderful experience here! I worked with Richelle and truly felt like she went above and beyond to make sure I loved my ring! Definitely recommend J Brooks Jewelers!
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May 2023 by Vicki MacKay
I hate that I am even having to write this. I have been doing business with John for almost 25 years. I followed him when he left Sierra West and started his own business. He has always treated me great and educated me when I was first married over 20 years ago. Since then, I referred my own daughter and her fiancé to them. We are over an hour away but I wanted them to have the experience I had when I was young and just starting out. At first Brooks was great to work with off and on. He was good to help us where they are out of state with the Military. He helped us find the gem color and shape that she wanted in her engagement ring and gave us great recommendations on making it even better than her dreams. We have been trying to work with him for almost a year to get her wedding band created by the wedding next month. He has given them so much push back on what she envisioned for her wedding band. We have given him pictures and even at one time they had a ring close to what she wanted. Now they don't even get a response from him. I even stepped in and texted Brooks and again no response. They have now had to go to another jeweler to make sure she has a wedding band for her wedding next month. Again, this makes me extremely sad and disappointed that I am having to write this and now know that I will need to find another jeweler going forward to purchase fine jewelry.
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May 2023 by Denver Kraft
Sooooo impressed with this place! We looked for an engagement ring at 11 different jewelers around Utah and JBrooks was the ONLY place that could get our dream ring for an amazing price. JAIME kept us in the loop throughout the entire process and made sure that literally every concern/question we had was answered! We are so grateful for this place and there’s a good chance we will continue to use them for ALL of our jewelry purchases from now on.
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May 2023 by Dane Ervine
Had an amazing experience creating an engagement ring, they were able to custom make the ring I wanted but keep it in my budget and help me through the whole process. Would definitely recommend coming here rather then one of the big name stores like Shane or zales
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April 2023 by Noelle Goodine
We got my engagement ring here and both of our wedding bands - they had such a beautiful and elegant selection of rings and the staff was so great in working within a certain budget. They also kept us up to date on orders & statuses. We had such a great experience and I definitely recommend them
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April 2023 by Colin Perry
Richelle did an amazing job helping me with my custom order to stay within my budget and put my thoughts and ideas into something physical. She was very knowledgeable about the different metals, gemstones, styles, and custom engraving. Be sure to ask for Richelle when you go in!
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April 2023 by Tate M.
I will say the jewelry is beautiful. However, the people working here are extremely rude, snobby and elitist. They treat people so poorly. It is so shameful they should be embarrassed. I don't care how beautiful the jewelry is. I will not support a company who treats their customers how I have been treated as well as others I have spoken to. It is ridiculous, all they care about is money and they size you up depending on the clothes you are wearing. they were impossibly snooty i almost was in denial. it was THAT shocking. they made me feel so bad about myself when really they should feel bad about themselves. they're not even that special of a store to be acting that way. how embarrassing for them. seriously. spend your money elsewhere for a company who actually deserve these people are the worst. and besides there is WAY better jewelry at other reputable jewelry who are kind to their customer with amazing customer service and gorgeous jewelry. you won't find any of that here.J brooks jewelers= negative 100/10 THEY SUCK!!!
