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October 2023 by Brad Zarbock
Less impressive than usual
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October 2022 by Johnathan Hunter
I love j crew but after their remodel the store and selection feels super small. Disappointing
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April 2022 by Jim Bailer
The store is making the best of the temp location. Always love the jCrew style. Friendly staff!
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February 2022 by Chloe Preston
literally the best customer service. everyone here is always so helpful and sweet! my returns went so smooth.
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February 2022 by Chloe
literally the best customer service. everyone here is always so helpful and sweet! my returns went so smooth.
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December 2021 by Taresa Eby
Worst management ever. Jcrew Credit Card customers beware. This store is under new management. Not friendly and not helpful. The store is a mess! Only gave them 1 star because I had to give something! Long time loyal customer but not anymore.
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August 2021 by Avinadi Meyer
Excellent customer service, they exceeded my expectations!
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May 2021 by Rich Interdonato
Staff was helpful and the clothes are great.
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December 2020 by Rachel Giometta
Best customer service!!!
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October 2020 by Michelle Schlentz
I LOVE J Crew, always have. They have the nicest sales people too.
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March 2020 by Seo Min
I really love this place.
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February 2020 by Ashley Applegate
Jessica was very helpful and friendly
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January 2020 by Juan S.
I have to say this is one of the worst J Crew stores I've ever been to. The lighting is absolutely horrible! You can't see crap! You'd think management has heard this enough times....please fix it! You can't see your products and you're selling nice things! Running a business 101, ppl.
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December 2019 by Andrea Haridat
POOR quality CUSTOMER SERVICE especially if you're BROWN skinned. I'm of East Indian ancestry and I've been to this shop just 2-3 times... every time is the same. The 2 ladies there (one for sure a store manager) was very rude and condescending and contrastingly kind to caucasian customers there at the same time I was. J Crew, I highly suggest you invest some money in training your Salt Lake City "crew" on what racial equality, diversity acceptance and respect to fellow humans is. You've lost a customer that has the most important color on the planet, GREEN DOLLAR bills!
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November 2019 by D Manning
I really love the quality of most of JCrew’s clothing and the selection. My review is for the store in the Fashion Place Mall. It is impossible to shop and buy anything there. They keep the place so ridiculously dark, it crazy. I have stopped in a few times and every time I walk out because I cannot see what I am looking at. Now, in case you are wondering, I have great eyesight and I am not old, so believe me it’s not me. I finally spoke up today and asked a store associate about it and they said they get complaints all the time! And they said someone was supposed to fix the issue 2 YEARS ago!! I just left again shaking my head that they could be so ridiculous. What retailer can afford to lose sales on purpose?!
