Kiehl’s Since 1851 at Fashion Place Mall offers good products for skincare and haircare. Customers appreciate the helpful and friendly staff, who are knowledgeable and passionate about their work. Many reviews highlight positive experiences with staff members who take the time to recommend the right products and go above and beyond to help, making shopping enjoyable. One staff member, Lauren, was praised for her extra effort in introducing new products suited for sensitive skin and hair. However, some customers had less positive experiences, mentioning unprofessional staff who argued among themselves when customers arrived. Overall, long-time customers value the professional and caring service they receive, and many have been using Kiehl’s for years. The store is known for its great product recommendations and helpful employees, making it a trusted place for skin and haircare needs.
Good products, but unprofessional staff who were arguing amongst each other when my family and I walked in. Even after seeing us they continued to have their argument.
June 2023
Jayde helped me today with a Father's Day gift for my husband. She was amazing from start to finish, and really made my shopping experience a 10/10. I was so impressed with her service, and willingness to go above and beyond.
June 2023
I love Kiehl's! The employees at Fashion Place are always so nice and helpful. I have extremely dry skin, but thankfully I was recommended great products that have made all the difference.
