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March 2024 by Josue Figueredo
The best hat's
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February 2024 by Ernie Sanchez
Was able to return and get a new cap since the size wasn't what the cap said. Friendly and professional service
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February 2024 by Julian H
Chill workers and good customer service
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December 2023 by Alvaro Aguilar
This is the place to purchase your hats! The sales team is definitely the best, the bearded guy always doing my custom embroidery hats is always welcoming. This store is always a must when going to the mall!
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December 2023 by Edgar Ignacio
I bought the lakers yellow jersey of Lebron James but decided to exchange it with the black one instead. They exchanged it without any issue and they were very accommodating when I came. They have so many choices on jerseys, caps, hats and other accessories.
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December 2022 by Sydney Rosenblatt
The team at Lids is super helpful. I was very surprised by their professionalism and organization. Love this little business!
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December 2022 by Nadia Martinez
I absolutely love these hats! I got 2 for me and my boyfriend for our anniversary and got our names on them. It was a 30 min wait which is not long and I got one hat 50% off. Its exactly what I wanted and I am very satisfied with these
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November 2022 by Paul Gryniuk
Sold me a hat with a hole in it where the tag was. They refused to exchange it because I didn’t notice it until I left the store.
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July 2022 by Daniel Montoya
Every store doesn't have not 1 hat of my team but they have 40 Raiders hats 50 denver hats the the F is really going on
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July 2022 by efraim Vogler
Zero stars. My hat I purchased was defective and they wouldn't take it back.
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December 2021 by Sammie Edgington
We were in here for the holiday season, and Mike was extremely helpful! Helping us with our design, and accommodating all our visions with the design we were thinking! We left to go purchase a hat to get the design on and when we returned he was so excited to show us that he found an even more detailed design that we were hoping for! Thank you Mike for all your help! Give this man a raise!
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October 2021 by Benny Smooth
all the employees here are awesome. very well trained on embroidery also
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September 2021 by Jo Greatthe
Helpful and informative. Didn’t have what I needed earlier in the week but Jack informed me exactly when it arrived
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July 2021 by Kim Moss
Yes they have plenty of hats, but their customer service is lacking quite a bit. I bought an expensive hat and asked them to embroidery four letters across the front. They did as instructed but the machine really messed up and the shadowing on the letters looked terrible and the thread went all over the place as if the machine had gone rogue. They didn't seem to care, other than offer me a discount on any future embroidering of other hats. So that doesn't help this expensive hat that I just bought. Very disappointed in the younger generations lack of customer service.
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July 2021 by Miya Ash
The customer service in this place was AWESOME!! We didn’t realize we came close to closing time and they were so nice and understanding as we live a little far out. They told us they’d get the embroidery done for us and to just knock on their doors in 15 minutes. Rafael and Jordan were helping us and checking us out and he was just so nice and helpful to us, he didn’t make us feel rushed at all. We will definitely stop by and get some more hats done when we’re in the area!