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July 2025 by Integrity Sweetheart
Amber is the most amazing woman I have ever met. She saved my life by pulling me out of mirror lake at 2 am while I was actively drowning and getting chased by Bigfoot. Then gave me an amazing 30% off deal. I’m gonna go back to the store and bring her flowers to show my appreciation for an amazing new couch and for being my beautiful savior.
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January 2025 by Carlos Posas
Heather showed immense knowledge and the patience of a saint while fielding questions from my wife and me. She's perfect for walking you through your first time there.
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December 2024 by Charlotte Buffington
The employees that work here are so kind and knowledgeable (and patient!). I made many phone calls and they were so helpful. I love these couches, and the customer service made the decision to finally purchase easy and more comfortable. Thank you for all your help, Todd & Amber! Can't wait to get my sactional!
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November 2024 by Jennifer Thomas
Really informative and non pressured. Non commissioned sale rep that spent nearly an hour with us. Couches and color options are great! Unfortunately just a little bit out of our personal price range.
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August 2024 by Jeff Bitton
Had my lovesac couch for 2 years and would not purchase one again. For the price, we could have had a new couch every 2 years for 10 years. It’s NOT comfortable ..feel like I’m slouching ..no back support. Don’t waste your money.
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June 2024 by Jared Bauer
Todd is the man. Best love Sac employee ever!!!
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March 2024 by Danielle Marie
Such a great experience with the staff! They were all very helpful, especially Gracie and Evelyn! Can’t wait to receive our new sactional!
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March 2024 by Dustin Morrell
The couch is 5x more expensive than our Costco couch that we bought at the same time less than a yr old and the fabric is balling up. Would not expect this from such an expensive couch.Edit—— love sac helped a little with the price of the more expensive poly covering and the couch is much better but I’m not sure it’s worth the price. I would not buy the twill.
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February 2024 by Matt Polichette
Staff was very nice and I was able to work with them over the phone to adjust my order and get everything set up properly!
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February 2024 by Robertljohnson5
Todd was amazing
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February 2024 by Teal Pates
This was my 2nd Sactional and experience working with Todd from Lovesac! I actually sought him out after our first purchase which was our basement Sactional. Todd was at the Love Sac located at Station Park during that time and now currently at Fashion Place. He was beyond helpful in assisting me during the selection process of all of our pieces. Unfortunately, we live far from any of the locations, so not being able to physically see, touch, and dial in on what I was going to be purchasing, was a bit unnerving. Tom calmed all of my hesitations during the initial Video call assisting me with the everything design and the final selection process. He was extremely patient and his advice in every aspect of each product we chose was extremely helpful. We love our furniture! The warranty for anything Lovesac is unbeatable, giving a buyer such peace of mind. If we have any issues with a seam or cushion not maintaining it shape etc. - there are no questions asked or back and forth with customer service. They are extremely responsive and you have your replacement product in no time! Tom from Fashion Place gets an A+ from us and Lovesac is 100% worth it.
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January 2024 by Brent Marshall
The Fashion Place store team were awesome. Todd the tecky was super helpful. Our Love Sac is comfy and so well made. The Harmon Kardon sound system is freaking fabulous. Who needs a theatre. Come one, come all and experience the Love Sac Sactional home furniture sac-experience. Sorry this review sounds so much like an ad, I’m just super happy.
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December 2023 by Jake Rudy
Warm, friendly, and very helpfulLook for Todd, he’s best one around!Todd helped me remember why I love this store so much and why I bought one in the first place.
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December 2023 by Jake Rushton
Todd went above and beyond to help us design our dream sactional. He helped us through all the different options and never pushed us to make any decisions. It was so much better than any other furniture store I’ve ever been to. Thanks Todd!
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December 2023 by Lynsi Marshall
We splurged and ordered a Lovesac sectional. We do like the couch so far. We have had it for just a couple days. I’m only giveLovesac two stars though, because we spent over $8000 on this couch. We thought it would be delivered and carried into our house. But anyone thinking of buying this couch just beware. They ship it to your house. Every single individual piece of the couch is in a large box. Each bottom base, each cushion, each cover, each side and back are in their own very large box. Once they are delivered, you will spend the next two days unpacking, these pieces which are very heavy, carrying them into your house and then trying to figure out how to put them together. This took my husband and I about two days. Then after the couch is put together our entire garage was full of very large boxes. I called the Lovesac store and asked if they come and pick up the boxes or have a place we could drop them off. They told me that I could take them to the dump which if we rented a truck, which is a additional cost,it would take us probably four loads because there are so many large boxes. This was very inconvenient and a lot of work.
