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February 2024 by Catherine McDonald
I used to absolutely love the jeans here but now I’ve had 4 jeans rip. One while I was at work in two different places! They won’t last more than a year now.
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November 2023 by Michelle Schlentz
Madewell has become one of my favorite stores. Employees are the very best, most helpful and friendly. I LOVE their clothes, shoes and accessories.
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October 2023 by Hudson Hanson
I was here the other week and found the best flannel I’ve worn in my entire life. I wasn’t aware that they had men’s clothing, but I am happy to say that it is nice, simple, and high quality. The employees were very nice. I went on a weekend and the store and fitting rooms were very busy. I think there was a sale too so that may have been a factor.
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April 2023 by Sarah L.
I'm on a personal journey to be better with buying clothing. Instead of buying fast fashion and cheaper pieces, I'm in my minimalist era and want to invest in quality pieces. Madewell jeans range about $100+, but I think it's worth it.Madewell offers a trade-in program that if you donate a pair of jeans (any jeans from any brand) they will give you $20 off a brand new pair. Their recycle program uses old jeans for insulation in buildings.The quality of fabric to the zip of the zipper was really impressive. When I was browsing and asking questions, the girls that work there were very knowledgeable. I thought I knew my size, but they actually told me to size down sometimes 1-2 sizes lower! I never in my life thought I would fit a size 29 ever again.I'm a huge fan of Madewell. They also offer free hemming. If you are purchasing from the Fashion Place location and are getting your jeans hemmed, the jeans are picked up on Tuesdays. You can pick them up when they're finished or they will mail it back to you. 10/10 for company culture and helpfulness of the store employees. I told myself I would buy one pair of jeans a month until I'm done recycling through my old jeans so that I can invest in quality jeans.
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April 2023 by Shaandiin M.
We went into the Madewell at fashion place today and felt like the workers and manager were profiling us and made us extremely uncomfortable. After being loyal customers we were judged and were looked at disrespectfully. They looked at us and our bags, counted everything, and talked about us once we turned our back. They left everyone else alone never asking inappropriate questions or bothering us every minute.
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February 2023 by Wolf Weisz
Madewell has the best flannels on earth. I’m a guy, assumed they only made women’s clothing, but I was dead wrong. Timeless, everyday clothing, comfortable high end fabrics, at an intelligent price point.Customer support at this location is top notch, refreshing in this day and age. Always leave there feeling good.
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November 2022 by Cindy Workman
Have visited this tore several times. Have been completely ignored!
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October 2022 by Hunter Winkel
I hate buying pants, my wife convinced me to go to Madewell, found a pair I liked. Was pretty hyped as well that they had a sign for 25% off everything, then went to checkout and they then told us that excludes ALL denim items…. Half the store is denim?? Why wouldn’t that be specified on the sign. Great place to shop if you have your dads credit card. Or a trust fund.
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October 2022 by Johnathan Hunter
Good quality products happy they opened a Mens section at this location!
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August 2022 by Bri Dougall
I have nothing but good things to say about my experience at madewell! Jill was the stylist who helped me check out and she was so helpful! She helped me find my perfect fit (thank you madewell curvy)! Jill made me feel like I was shopping with my bestie, not another sales associate! And then, during checkout I met Emily who was also just as wonderful! She was very helpful while I was ordering online and she made me feel completely taken care of! 10/10 would recommend!
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August 2022 by Tyler J
Great employees, great clothes selection. Now with men's!
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March 2022 by Isaac G.
Poor customer service made us wait in line for 10 min while employees tried on different jeans. We want to another shop next to them and bought things there instead.
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February 2022 by Sydney Alexis Sandison
Oh my lanta Whitney SAVED MY LIFE!!!!! It has been literally IMPOSSIBLE to find jeans that make me feel confident for the past few years. Whitney help me for like an 45mins. I walked into the store dreading trying on anything and walked out with the best jeans I’ve ever owned. Thank you so much -honestly life changing❤️
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December 2021 by mikayla
love this place
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September 2021 by Wei H.
Just want to return some shoes bought online, I wore them at home for few moments, they wouldn't take it says the bottom is little dusty so it's been wore, I mean they literally said you shouldn't try them at home, I have never dealt any store with such customer service even Walmart been much nicer. I wouldn't recommend anyone to shop here. Awful store!