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January 2024 by Eandra Forsythia
The dealer was so arrogant and kept talking over me to talk to my husband. It was my purchase to make, under my credit, with my down payment. My husband didn't even end up on the loan (which we ended up with elsewhere). I made it clear it was my car from the beginning, but somehow, I was brushed under the rug and he would hardly speak to me. You hear about this kind of stuff, but you don't expect it to happen to you. Buying a car is for all humans, not just for dude-bros.
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January 2024 by Irish “El Pepe” Assassin
The sales team and service team at Mini of Murray (MOM) are absolutely amazing. My wife and I bought her mini from there years ago. We are still treated amazingly. The service team does an outstanding job of taking care of her car and keeping it running properly. Cannot say enough about how well they have taken care of us. When it comes time to buy my wife another car we will absolutely be using MOM again!
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December 2023 by Brayden Ferland
The staff at Mini of Murray was incredible. Everyone went above and beyond to ensure we were taken care of and happy with the vehicle purchase. Adi, our salesman, ran to their other dealership to retrieve the car we were interested in. After that he provided an excellent loop to test drive and get a feel for the car. Overall, it was one of our best car buying experiences. 10/10 recommend Mini of Murray and 20/10 recommend working with Adi.
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November 2023 by Chris James
Just bought my first MINI from MINI of Murray. My buying experience was exceptional. Adi and Jacob guided me through my indecisiveness and helped me pick a car I am very happy with. The service team I worked with when I brought it back in for additional items were great to interact with as well.
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October 2023 by Jean Tracy
I had the most amazing experience at Mini of Murray, and my super awesome cute, young salesman Harrison was amazing. Signing my docs on my couch when I hate showrooms was a delight. My super cute Mini, minus the electronic seats and lift gate was worth the wait! , Ladies go see him he sells BMW’s also!Thank you, Harrison I love your attitude and service!
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October 2023 by Cheri Page
This was the second time that I brought my Mini to be serviced. The first time was during the ski season 2023 a friend of the family borrowed the car and ended up broken down. This time I was able to drive to dealership for repairs. The service manager was the same person that had helped me before. What good luck to get that service person againI dropped my car off mid morning and picked it up the next day at my request. The service manager was very friendly and informative. He kept me aware of what needed to be done. Once again. I recommend the Mini dealer at Mino of Murray. 4767 State StMurray UT
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October 2023 by Charli Salas
This is the place!!!! I am consistently impressed & satisfied with these guys!!! Rusty & Zimran are so very helpful, professional, intelligent, friendly and all around TOP NOTCH! Yes, you want to feel confident see you in your vehicle are in good hands and will be taken care of. I highly recommend Mini of Murray!!!
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September 2023 by Tori Saunders Santos
Harrison was wonderful at managing the "stop sale" part replacement! We were out of state buyers, Harrison made it so easy & paperwork online completely understandable. We are so excited for receiving our Mini! Husband is driving it home as I speak & thrilled!
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August 2023 by Linda Marin
Never going back. I had the worst experience yet at Mini Cooper. I have never felt so taken advantage of at a mechanic until now. I have been going to the Mini Cooper dealership since I bought my Mini back in 2020, but I am never going back for maintenance. The staff is friendly, however when I receive my car back, it’s either dirty (even though they tell me it’s been washed) and/or with a new issue. I took it in to have it inspected for a smell coming through the vents, when I got my car back the vent was no longer working and the smell was still an issue, I waited to have it checked at the same time as my oil change as it was coming due soon. When I took it in and expressed my concerns they told me I would have to pay $150 for an estimate of the vent. They called me back telling me that all the repairs they found would be $7,950, the the vent issue alone is $4,956. I then got a call from the sales rep wanting to sell me a 2023 Mini Copper SE in which the price was 37K and the value ran at 32K, plus my 2015 they were only going to give 6K when it’s worth 15K. I told them to do the oil change but nothing else. When they gave me my Mini back, they didn’t even bother to fill up the tires, they were close to being flat, with one being at 8PSI. I took it to a local mechanic and they told me that the fix for the vent would be $3,000 with them. They also informed me that while they were inspecting the battery that cables were put back not secured almost like Mini of Murray just in a rush threw them back.
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August 2023 by Susan Barry
We love our new Mini Countryman! What a practical sports car. Great for just about everything!Mini if Murray did everything right! They made it easy to get the car we wanted. Great experience! Any questions I have had since they respond right away! I highly recommend them!
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August 2023 by Megan Haag
Mini of Murray is always so helpful and willing to help in every way. I bought my car from them in November and just had my first service with them. Throughout the whole process they answered all my questions and did a very thorough job. When I needed to drop off my car before hours and pick it up after hours, they made it happen. The whole staff is great!
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August 2023 by Tammy Spicer
I took my car in expecting expert mechanic's to fix the problem and communicate the problem and solution to me. I also expected a high level of customer service. What I received was a call with info on my car about a completely different problem. The tech spent no time explaining it but did spent 10 minutes giving me a laundry list of other problems totaling $7k. After the repair I paid $700 left & drove home. That night my car didn't move and soon discovered Mini Mechanics put my car back together incorrectly. I do not trust this dealer after this experience and was contemplating purchasing a new vehicle from Mini of Murray however after this experience at Mini of Murray I will not make a purchase from this dealer. I do not recommend.
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August 2023 by Bridget C
The level of integrity that Mini of Murray has is top notch. We value their service department and the help they provided to us. We had taken our Mini to a different dealership that literally broke our Mini during an oil change. We took it back to get it fixed and they did not successfully fix it - and argued about "what did you do to the car since it left our shop" vs. taking ownership. So we took it to Mini of Murray and paid for an inspection of the vehicle to find what was actually wrong with the Mini and why the oil leak existed. They advised us what the problem was and it was over $2500 in damage caused by the other dealership! Mini of Murray could have easily pressured us into getting the vehicle fixed at their shop. Instead, they advised us that the first dealership really needs to take responsibility and be accountable for the damage done to the vehicle. They printed out exactly what was wrong with the vehicle to take to the other dealer. Mini of Murray did the right thing, not because it benefited them, but because they cared about their customer. The car is now fixed (free of charge based off of the inspection report provided by Mini of Murray). Due to the level of care and integrity that was shown to us we will ONLY rely on Mini of Murray for all future Mini car care needs and future Mini purchases. EXCELLENT job you guys! You have won a customer for life. Highly recommend Mini of Murray to anyone! We love our Mini!
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August 2023 by Linda M.
Never going back. I had the worst experience yet at Mini Cooper. I have never felt so taken advantage of at a mechanic until now. I have been going to the Mini Cooper dealership since I bought my Mini back in 2020, but I am never going back for maintenance. The staff is friendly, however when I receive my car back, it's either dirty (even though they tell me it's been washed) and/or with a new issue. I took it in to have it inspected for a smell coming through the vents, when I got my car back the vent was no longer working and the smell was still an issue, I waited to have it checked at the same time as my oil change as it was coming due soon. When I took it in and expressed my concerns they told me I would have to pay $150 for an estimate of the vent. They called me back telling me that all the repairs they found would be $7,950, the the vent issue alone is $4,956. I then got a call from the sales rep wanting to sell me a 2023 Mini Copper SE in which the price was 37K and the value ran at 32K, plus my 2015 they were only going to give 6K when it's worth 15K. I told them to do the oil change but nothing else. When they gave me my Mini back, they didn't even bother to fill up the tires, they were close to being flat, with one being at 8PSI. I took it to a local mechanic and they told me that the fix for the vent would be $3K with them. They also informed me that while they were inspecting the battery that cables were put back not secured almost like Mini of Murray just in a rush threw them back. Zimran, the service advisor was also talking really fast when giving me quotes. I thought I had heard $600 at one point not $6K, when I called him to confirm what the sales rep was saying he was laughing at the miss understanding. I wish I never trusted this company.
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July 2023 by Bret Pehrson
Just bought our 5th Mini from Mini of Murray and everyone there was great to work with, as always. Our advisor that helped us order our Mini was offered a new opportunity and left before our car was delivered but Harrison stepped in and took care of everything. I highly recommend working with Mini of Murray.
