October 2019 by Terry Clayton
If they don't have it you don't need it
September 2019 by Ty Price
Great selection of parts, fine support staff and depth of knowledge.
September 2019 by Gabriel Horton
helpful employees, found everything easily
August 2019 by Benjamin Jensen
If you can't get the right parts for your car here, you should probably just douse your vehicle in gasoline and light a match. Napa is the best. All the other parts stores are just wishing they could be like Napa, but they can't. Napa always has what I need and knowledgeable people to help me figure it out.
June 2019 by Ryan Price
Pre-ordered some parts on their website, arrived at the store and pulled up the email with my order info and they couldn’t find the order. Not really a huge deal since they had the stuff I needed anyways but seemed like the order online and pick up in store didn’t work.
June 2019 by Paul E. Brown
NAPA on State Street and 4100 South CAN'T be beat, outstanding servive and merchandise.
June 2019 by Redge P.
I had a great experience. They were able to warranty a part for me that was purchased at another napa in Cedar City. They did it quickly and efficiently.
April 2019 by David Newland
Good for parts,and prices Murray's Manager is great love the lifetime items
April 2019 by xopher Payne
Always a great experience at this store.
April 2019 by Katie Ashment
Helpful, hopefully the part holds up better than the part from the other stores
February 2019 by CliffordRam
This particular NAPA is terrible. All the employees are dumber than rocks and the service is terrible. Every time I've come to this store - I have been ignored or spoken down to as well as given the wrong part 9 times out of 10. I tried to use a gift card to buy wipers for my truck in a recent snow storm, not only did no one in the store know how to run a gift card, they told me the wrong part number for the wipers. Instead using the gift card, they just took the card and charged me the remainder. So the gift card is still active and I have a feeling one of them pocketed it.... then they wouldn't accept the wipers back to exchange or refund because of what they did. So I still dont have a decent set of wipers AND I'm out a $20 gift card.
January 2019 by rob dreyer
I always use Napa for all my electrical automotive needs they have the best electrical automotive selection that you'll ever find
January 2019 by Ania Jedrzejczyk Felleson
Was able to track down a part many other stores didn't have
November 2018 by nodnarB Monson
Only store in the valley that gave me a few options for parts and gave me the best price
November 2018 by Ryan L.
I will be hopefully be updating this review based on how things are handled once I head back to NAPA to inform them of the issue. With any luck it will be a 5-star for good customer service at least.
November 2018 by Jay Chesnut
Had exactly what I needed, with fast, friendly and educated service. Prices are average of the other parts stores around.
November 2018 by Dean Halladay
April 2018 by Judy McAninch
This review is from Paul, rather than Judy. I just (04-19-2018) had a very positive experience at the Murray, UT store. I needed a serpentine belt tensioner pulley for my 2005 Tundra. "The book" only showed a 90 mm. diameter pulley, whereas the one I removed from my truck was 102 mm. I bought the 90 mm. hoping it would work. It didn't. I returned it for a refund. The salesman (Daniel C) didn't want to accept that the correct part simply was not available. He dug, and dug, and dug some more, checking listings for other Toyota truck models and years. Finally, he hit on the pulley I needed under a Sequoia listing. Sure enough, it was the exact right part. A big pat on the back for Daniel - he definitely went the extra mile. I have traded at the Murray store for quite a few years, and have always found the staff to be friendly and helpful, and the parts to be good quality. I don't plan to quit trading there any time soon. Cheers!!
March 2018 by Jeremy Gallimore
For anyone that knows, Napa is the only place to buy car parts. It is for me anyway. I've been working on my own vehicle sense I was a kid. I've learned the hard way about buying parts from the other guys! This store has some very knowledgeable people working here. I recently did an oil change and believe it or not learned something from the gentelmen behind the counter. Thought I knew it all when it came to oil changes. Highly recommend this location! Thanks again guys!
February 2018 by Shawn Monica Newton
Friendly and helpful. Helped me find the right part not the most expensive.
February 2018 by Alma Ruznic
Brett at this location is AMAZING!!! Seriously the best so knowledgeable made sure I got the best deal defenitely recommend this NAPA!
December 2017 by A. Hunter
Good quality parts. I nor my in-laws don't even get auto parts anywhere else any more. Also the staff are great. And good prices on those parts.
January 2016 by Joseph N.
The number one auto parts store I would go to in Tooele. The rest of the parts stores are run by incompetents and those businesses are in it only for the money. Napa provides quality parts with a terrific warranty that you don't have to pay extra for. O'Reilley's used to be managed by a psychotic woman that finally broomed herself out the door via a charge of retail theft, and so did her second-in-charge. I promised I would never go back to O'Reiley's and still won't. NAPA it is for me.
December 2015 by Drew R.
Came here to buy new bulbs for my low beam lights. The staff here isn't all that friendly. They were mostly in the back grouped up together joking around instead of offering help to anyone. There was one guy at the counter that was doing some paper works and he didn't really want to help me. He just kind of snob me off and then pointed to the direction I need to go. I know in other places such as oreiley and autozone those people can look up your car information and tell you exactly what you need. Well apparently no one offered me this. Instead I was standing by the bulb section staring at my phone googling to see what I need. Many people walked passed me with the blue Napa polo shirts and no help was offered until this nice guy who saw me and asked if I needed any help with my confused look in my eyes. He quickly found what I need on the computer and right when I was about to check out another problem occurred. Apparently right here no one is allowed to help you with anything for your car. Again I will be comparing it to autozone and o Reilly....they have both helped me replace bulbs/battery packs/other stuff. I wouldn't recommend people to come to this Napa auto parts especially if you are a novice at car part replacements. Go to oreiley or autozone which is right down the street.